Retail Sales Consultant
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Key skills for this role
About the Role
Blue Ocean Management Training is hiring a Retail Sales Consultant in Dubai to conduct outbound calls, follow up on leads, and achieve sales targets. Requires 2+ years of telesales or inside sales experience and excellent communication skills.
Key Skills for This Role
Responsibilities
- Conduct outbound calls to prospective clients to introduce and promote company's products and services
- Follow up on leads generated through various marketing channels, converting prospects into enrolled students
- Achieve and exceed monthly sales targets and KPIs by promoting relevant courses to prospective clients
- Develop and maintain strong relationships with potential clients, addressing their questions and concerns regarding training programs
- Provide accurate and detailed information about courses, schedules, and benefits, tailoring the message to meet individual client needs
- Act as the primary point of contact for clients throughout the sales process, ensuring a positive customer experience
- Research and understand the training needs of potential clients to tailor the sales approach effectively
- Identify and suggest new opportunities for enhancing course offerings based on client feedback and market trends
- Maintain accurate records of all sales activities and client interactions in the CRM system
Requirements
- Minimum 2 years of telesales or inside sales experience
- Bachelor's degree in Business Administration, Marketing, or related field (preferred)
- Training industry background highly preferred
- Excellent communication skills in English
- Strong negotiation and persuasion skills with a track record of meeting or exceeding sales targets
- Proficient in using MS Office applications
Full Job Posting
Company Description
- Blue Ocean Corporation is a global leader in supply chain and professional training with over 28 years of experience.
- Trained more than 500,000 professionals and partnered with over 2,500 corporate clients.
- Received more than 30 international awards including Dubai Quality Appreciation Award, Superbrands UAE, and Great Place to Work®.
Role Description
- Conduct outbound calls to prospective clients to introduce and promote company's products and services.
- Follow up on leads generated through various marketing channels, converting prospects into enrolled students.
- Achieve and exceed monthly sales targets and KPIs by promoting relevant courses to prospective clients.
- Develop and maintain strong relationships with potential clients, addressing their questions and concerns regarding training programs.
- Provide accurate and detailed information about courses, schedules, and benefits, tailoring the message to meet individual client needs.
- Act as the primary point of contact for clients throughout the sales process, ensuring a positive customer experience.
- Research and understand the training needs of potential clients to tailor the sales approach effectively.
- Identify and suggest new opportunities for enhancing course offerings based on client feedback and market trends.
- Maintain accurate records of all sales activities and client interactions in the CRM system.
Requirements
- Minimum 2 years of telesales or inside sales experience
- Bachelors degree in Business Administration, Marketing, or a related field (preferred).
- Candidates who are from Training Industry background are highly preferred
- Excellent communication skills in English.
- Strong negotiation and persuasion skills with a track record of meeting or exceeding sales targets.
- Demonstrates a high level of customer service, with the ability to engage clients and understand their needs.
- Proficient in using MS Office applications.
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