Retail Sales Associate
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Key skills for this role
About the Role
Goodwill Industries Ontario Great Lakes is hiring a Retail Sales Associate to provide excellent customer service and support the donated goods retail business. The role involves cashier duties, merchandising, and maintaining store standards.
Key Skills for This Role
Responsibilities
- Provide world class customer service by helping customers, answering questions, and sharing the mission on the sales floor
- Support with cashier responsibilities at the cash register with customer purchases
- Help keep the store clean, organized, safe and full of fresh store items
- Maintain acceptable product standards
- Follow Goodwill’s Policies and Health & Safety guidelines
- Contribute to teamwork with added activities
- Merchandising, learning how to organize and display items on sales floor
- Ensure a constant flow of processed goods onto the sales floor; place merchandise in correct location according to department, category and sales floor layout
Requirements
- Enthusiastic attitude: excited to work with other people and teams
- Flexibility: able to work at different times, including days, evenings, and weekends
- No specific experience needed; training provided
Full Job Posting
Job Overview
- Retail Sales Associate is a customer service and sales role responsible for providing excellent service while ensuring a healthy and safe work environment.
- As a Sales Associate, you will contribute to Goodwill's mission by supporting the success of the donated goods retail business, helping to create jobs and opportunities within the community, and promoting environmental sustainability through the reuse and recycling of donated goods.
What You Will Do
- Provide world class customer service by helping customers, answering questions, and sharing your passion of our mission on the sales floor.
- Support with cashier responsibilities at the cash register with customer purchases.
- Help to keep the store look clean, organized, safe and full of fresh store items.
- Maintain acceptable product standards.
- Follow Goodwill’s Policies and Health & Safety guidelines.
- Contribute to teamwork with added activities.
- Merchandising, learning how to organize and display items on sales floor.
- Ensure a constant flow of processed goods onto the sales floor. Place merchandise in the correct location according to department, category and sales floor layout.
What We Are Looking For
- Enthusiastic attitude: excited to work with other people and teams.
- Flexibility: able to work at different times, including days, evenings, and weekends.
- No specific experience needed—we will help coach on these workplace skills: Communication: clear and effective interacting with team members and customers to create a positive workplace; Problem solving: finding solutions to problems, being accurate, and using simple math i.e. counting, adding and s
Why You Will Love Goodwill
- Diverse, inclusive, and dynamic culture.
- Benefits (dental/health) available for full time and some part time positions (based on hours worked).
- Registered Pension Plan opportunity for various roles.
- Employee discounts at retail stores.
- Equitable access to skills training & coaching, scholarships, and educational credentials.
- Individual personal and professional development support with Life Coach & Employee Assistance Program.
- Work life balance with scheduling flexibility.
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