Retail Parts Sales Executive
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Key skills for this role
About the Role
The Parts Sales Executive is tasked with driving and developing the Commercial Vehicles Parts Sales business by maintaining and enhancing relationships with existing customers w.
Key Skills for This Role
Responsibilities
- Maintain an active customer profile database
- Conduct regular customer and field visits to assess business requirements
- Achieve or exceed monthly and annual sales targets
- Submit daily call reports indicating visits made
- Ensure monthly overdues are within agreed target
- Coordinate delivery of parts ordered by customers
Requirements
- Experience in parts sales or related field
- Excellent relationship management skills
- Strong customer service and target oriented approach
- Proficient negotiation skills
Full Job Posting
Role Overview
- The Parts Sales Executive is tasked with driving and developing the Commercial Vehicles Parts Sales business by maintaining and enhancing relationships with existing customers while also developing new customer accounts within the assigned territory.
- They are responsible for meeting sales targets, managing customer satisfaction, and ensuring deliveries are coordinated efficiently.
General Responsibilities
- Maintain an active customer profile database to ensure all relevant details are up to date for analysis or campaigns.
- Conduct regular customer and field visits to assess business requirements and maintain healthy relationships, ensuring top customer satisfaction levels.
- Achieve or exceed monthly and annual sales targets while maximizing profitability through focus on net sales and gross margin earnings.
- Submit daily call reports indicating visits made to existing and potential new customers, and track growth in the customer database.
- Ensure that monthly overdues are not more than the agreed target, maintaining financial discipline.
- Coordinate the delivery of parts ordered by customers and ensure comprehensive follow up, gathering customer feedback.
- Maintain high sales volume at profitable margins despite severe competition.
- Work extended hours, evenings, and weekends when necessary to achieve sales goals.
Required Skills To Be Successful
- Excellent relationship management skills.
- Strong customer service and target oriented approach.
- Proficient negotiation skills.
- Adaptability and effective communication.
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