Restaurant Supervisor
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Key skills for this role
About the Role
Scope Investment is hiring a Restaurant Supervisor in Dubai to lead the front-of-house team and oversee daily operations. The role requires proven supervisory experience in a fast-paced restaurant environment and strong leadership skills.
Key Skills for This Role
Responsibilities
- Supervise, lead, and motivate the front of house team
- Oversee day to day restaurant operations from opening to closing
- Manage guest reservations, seating arrangements, and dining room flow
- Act as point of contact for guest feedback and resolve issues
- Assist in training and development of team members
- Uphold standards of cleanliness, hygiene, and safety
- Support Restaurant Manager with administrative tasks
- Conduct pre shift briefings
Requirements
- Proven experience in a supervisory role within a high quality, fast paced restaurant or hospitality environment
- Exceptional leadership and team management skills
- Strong interpersonal and communication skills
- Comprehensive understanding of restaurant operations and POS systems
- Excellent organizational and problem solving abilities
- Flexibility to work evenings, weekends, and public holidays
Full Job Posting
Job Title
- Restaurant Supervisor
Responsibilities
- Supervise, lead, and motivate the front of house team, including waiting staff, hosts, and bar staff, to deliver outstanding service.
- Oversee the day to day operations of the restaurant, ensuring a smooth and efficient service from opening to closing.
- Manage guest reservations, seating arrangements, and the overall flow of the dining room to optimise capacity and guest satisfaction.
- Act as a point of contact for guest feedback, promptly and professionally resolving any issues to ensure a positive experience.
- Assist in the training and development of new and existing team members, ensuring they are knowledgeable about menus, service standards, and procedures.
- Uphold and enforce high standards of cleanliness, hygiene, and safety throughout the restaurant, in compliance with all local regulations.
- Support the Restaurant Manager with administrative tasks, including staff scheduling, inventory control, and daily sales reporting.
- Conduct pre shift briefings to communicate daily specials, targets, and important operational information to the team.
Qualifications
- Proven experience in a supervisory role within a high quality, fast paced restaurant or hospitality environment.
- Exceptional leadership and team management skills, with the ability to inspire and guide a diverse team.
- Strong interpersonal and communication skills, with a focus on providing excellent customer service.
- A comprehensive understanding of restaurant operations, including front of house procedures and point of sale (POS) systems.
- Excellent organisational and problem solving abilities, with a keen eye for detail.
- The ability to remain calm and effective under pressure.
- Flexibility to work a variety of shifts, including evenings, weekends, and public holidays.
- A genuine passion for the food and beverage industry and a commitment to excellence.
Benefits
- A competitive salary and benefits package.
- Opportunities for career progression and professional development within a large, international organisation.
- The chance to work in a dynamic and supportive team environment.
- Be part of a prestigious and growing portfolio of food & beverage brands.
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