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indeed

Restaurant Supervisor

Royal Avenue Investments
Dubai, UAE
Full-time
Onsite
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We are seeking a dynamic and experienced Restaurant Floor Supervisor to join our leadership team.

This is a fantastic opportunity for individuals with a passion for hospitality and strong management skills to help drive customer satisfaction and operational excellence.

Key Responsibilities

  • Supervise and oversee daily floor operations to ensure the smooth and efficient running of the restaurant.
  • Lead and motivate the front-of-house team, including waitstaff, hosts, and bussers, to deliver exceptional service.
  • Monitor guest satisfaction and address any concerns or complaints promptly and professionally.
  • Ensure compliance with all safety, health, and sanitation standards.
  • Coordinate seating and manage the flow of guests to optimize table turnover and minimize wait times.
  • Train, develop, and evaluate staff performance; provide constructive feedback and support.
  • Assist with inventory management, including ordering and restocking supplies.
  • Ensure that all restaurant policies and procedures are followed, including those related to customer service and employee conduct.
  • Help with the implementation of marketing and promotional initiatives to drive sales and guest engagement.
  • Assist in managing the restaurant’s budget, including labor costs and expenses.
  • Collaborate with kitchen staff to ensure smooth communication and timely food delivery.

Requirements

  • Proven experience in a supervisory or management role in a fast-paced restaurant environment.
  • Strong leadership, interpersonal, and communication skills.
  • Ability to handle multiple tasks simultaneously and remain calm under pressure.
  • Excellent organizational and problem-solving skills.
  • Knowledge of food safety regulations and best practices.
  • Ability to motivate and inspire a team to achieve goals.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • High school diploma or equivalent; a degree in hospitality management is a plus.

Language

  • English (Preferred)

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