Restaurant Manager
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Key skills for this role
Role Overview
This is a full-time, on-site Restaurant Manager role based in Dubai, United Arab Emirates.
The role oversees restaurant operations, teams, food quality, service standards, guest experience, sales, and regulatory compliance.
Key Skills for This Role
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Company Description
Pickl is a Dubai-born burger concept serving cheeseburgers and fresh fried chicken sandwiches through dine-in and delivery channels.
The brand has expanded across multiple countries in the region and focuses on quality, consistency, fast service, and strong guest experiences.
Role Description
This is a full-time, on-site Restaurant Manager role based in Dubai, United Arab Emirates.
The role oversees restaurant operations, teams, food quality, service standards, guest experience, sales, and regulatory compliance.
Restaurant Operations
- Manage front-of-house and back-of-house teams and oversee day-to-day restaurant operations.
- Ensure food quality and maintain a clean, safe, and welcoming environment for guests.
- Monitor service standards, address guest feedback, optimize table turns, and coordinate efficient order delivery.
People and Inventory Management
- Schedule team members and oversee hiring and onboarding activities.
- Coach staff on service standards and food safety.
- Manage inventory and ordering in line with brand guidelines.
Performance and Compliance
- Monitor key performance metrics, drive sales, and support local marketing initiatives.
- Ensure compliance with company policies and local regulations.
Qualifications
- Strong customer focus with customer satisfaction and customer service skills.
- Experience in team leadership, hiring, and day-to-day people management.
- Clear, professional communication skills for guests and team members.
- Hands-on food and beverage operations experience, ideally in fast-casual or quick-service restaurants.
- Ability to manage shifts, handle high-volume service, and resolve issues in real time.
- Knowledge of food safety, hygiene, and basic health and safety regulations.
- Comfort using POS systems and basic reporting tools.
- Ability to work evenings, weekends, and holidays as needed.
- Fluency in English; additional language skills are an advantage.
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