Restaurant Hostess

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Register and manage reservations.
• Escort customers to assigned dining areas.
• Provide menus and announce the Waiter/Waitress’s name.
• Greet customers upon their departure.
• Coordinate with wait staff about available seating options.
• Maintain a clean reception area.
• Cater to guests who require extra attention (e.g., children, elderly).
• Answer incoming calls and address customers’ queries.
• Assist wait staff as needed.

Requirements and skills

• Previous work experience as a Hostess or Waitress.
• Understanding of restaurant etiquette.
• Familiarity with health and safety regulations.
• Experience in managing reservations.
• Demonstrable customer-service skills.
• Excellent communication skills (via phone and in-person).
• Strong organizational skills with the ability to monitor the entire dining area.
• Good physical condition to walk and stand during an entire shift.
• Arabic (Preferred)

Overview