Resident Experience Manager - Edmonton

Qualifications

2+ years of experience in residential property management, hospitality, customer service, or a related resident-facing role.

Strong interpersonal, communication, conflict-resolution, and problem-solving skills.

Demonstrated ability to build positive relationships and deliver exceptional customer service.

Strong organizational skills with the ability to manage multiple priorities.

Comfortable planning and facilitating resident events and community initiatives.

Experience with leasing, renewals, or resident retention is an asset.

Familiarity with Yardi Voyager or a comparable property management platform is an asset.

Previous hospitality or guest-services experience is an asset.

Flexibility to work occasional evenings and weekends as required.

Our Culture & Benefits

At Strategic Group, we’re committed to helping you build a career you’re excited about. If you’re passionate about working with a dynamic, motivated team in a fast-paced environment, please submit your resume and cover letter today, and join us in making an impact.

We are proud to be an equal opportunity employer and celebrate diversity in all its forms. Our inclusive workplace ensures every employee feels valued and empowered to bring their best self to work.

As part of the Strategic Group team, you’ll enjoy a competitive compensation package, including an extended health and dental benefits plan, company events, flex days, and more.

This position is based in Edmonton, Alberta. Applicants must be located in Edmonton or the surrounding area.

We appreciate all applications, however, only candidates selected for an interview will be contacted.