Reservation Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

This list is not all –inclusive and should only be used as an overview of all actual responsibility.

Oversees the resort's reservation booking channels, guest recognition programs, reservation chat function, and communication of guest information to operational departments.

Partners closely with the Four Seasons Central Reservations team to support inquiries, requests, and revenue-generating opportunities.

Collaborates with the Director of Revenue Management to implement pricing, yield, and revenue optimization strategies.

Works closely with the Sales & Marketing team to manage room blocks, VIP arrivals, and special guest requests.