pinpoint
Reinstatement Agent
Network Plus
Liverpool, GBR
Full-time
Mid
Onsite
GBP 35000-40000 yearly / year
Discovered 2 weeks ago
Modular+Client Computer system
Free
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Modular+Client Computer system
Key Skills for This Role
Modular+Client Computer system
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Key Responsibilities
- Have operational responsibility for the reinstatement teams and their in-day activities
- Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management
- Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams
- Help manage the frame and cover programme and ensure KPIs are met
- Help manage the defect programme and ensure that KPIs are met and Highway Meetings are attended
- Have knowledge and experience of Reinstatement for Utilities
- Maintain a customer focus
- Use Modular+ (smartphone system) & Client Computer system to deliver all feedback for commercial and reinstatement feedback
- Liaise with the Support Services and Street works Team to ensure that FPN and Section74 liabilities are managed and focus on a right first-time attitude Understanding and complying with regulations including NRSWA
- Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement
- Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur
Skills, Knowledge & Expertise
- A good understanding and experience of the Utilities industry
- Previous experience working on Civils related projects
- NRASWA qualification
- Full and clean driving license
- Good awareness of health and safety
- Computer literate and familiar with basic software packages
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