Registration specialist - "e-invoicing"-
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Key skills for this role
About the Role
A government client seeks a Registration Specialist for e-invoicing operations. The role involves processing taxpayer registration and onboarding requests, maintaining data accuracy, and coordinating with internal teams.
Key Skills for This Role
Responsibilities
- Process and validate taxpayer e invoicing registration and onboarding requests
- Coordinate with internal operational, policy, and technical teams to resolve registration issues
- Update and maintain e invoicing registration and onboarding records
- Identify data gaps and coordinate corrective actions with relevant teams
- Apply and refine e invoicing registration and onboarding procedures and checklists
- Monitor operational KPIs related to e invoicing registration and onboarding
- Act as a business coordination point between taxpayers, operations, policy, and technical teams
Requirements
- Bachelor's degree in Law, Taxation, Accounting, Economics, Information Systems, or related field
- 9+ years of experience in taxpayer registration, onboarding, or related operations in government or public sector environments
- Strong understanding of registration procedures, data management, and taxpayer service practices
- Proficiency in application review, data updating, and registration process management
- Strong organizational, analytical, and coordination skills
- Clear written and verbal communication and attention to accuracy
Full Job Posting
Registration Operations & Case Handling
- Process and validate taxpayer e invoicing registration and onboarding requests.
- Coordinate with internal operational, policy, and technical teams to resolve registration or onboarding issues.
- Prepare clear case summaries and business documentation for complex or escalated cases.
Taxpayer Register & Data Accuracy
- Update and maintain e invoicing registration and onboarding records.
- Identify data gaps, inconsistencies, or mismatches and coordinate corrective actions.
- Apply approved data standards and maintain accurate, auditable registration documentation.
Procedures & Guidance
- Apply and refine e invoicing registration and onboarding procedures, checklists, and templates.
- Provide operational feedback on procedures based on observed issues and taxpayer queries.
- Support team knowledge sharing and readiness activities.
Performance & Reporting
- Monitor operational KPIs related to e invoicing registration and onboarding.
- Prepare operational performance summaries and onboarding status updates for management.
- Identify improvement opportunities to enhance efficiency and taxpayer experience.
Coordination & Taxpayer Communication
- Act as a business coordination point between taxpayers, operations, policy, and technical teams.
- Support preparation of taxpayer facing guidance, FAQs, and responses related to e invoicing registration.
Preferred Qualifications
- Bachelor's degree in Law, Taxation, Accounting, Economics, Information Systems, or related field.
- Master's degree or relevant professional certification is an advantage.
Preferred Experience
- 9+ years of experience in taxpayer registration, onboarding, or related operations in government or public sector environments.
- Strong understanding of registration procedures, data management, and taxpayer service practices.
Technical & Other Skills
- Proficiency in application review, data updating, and registration process management.
- Strong organizational, analytical, and coordination skills.
- Clear written and verbal communication and attention to accuracy and service standards.
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