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Registrar - Aug 2026

GEMS Education
Abu Dhabi, UAE
Full Time
Mid
Onsite
1 months ago
Customer ServiceSalesRelationship ManagementMicrosoft OfficeData ManagementCommunication
Free

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Customer ServiceSalesRelationship Management
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Job Purpose

  • Manage student enrolment numbers to meet or exceed the school specific enrolment budget consistently throughout the academic year.
  • Ensure all students registered in accordance with the GEMS Enrolment Process and the specific governing body (such as KHDA).

Key Accountabilities

  • Meet with prospective parents to explain admission procedures, curriculum, fee structure and regulations.
  • Maintain an accurate record of all places available at the school and an up to date waiting list.
  • Update, maintain and manage the student information OASIS database.
  • Ensure annual enrolment processes such as re enrolment, Parent School Contract and registration are completed within agreed timetable.
  • Prepare reports for the School Principal/CEO and corporate office reflecting current enrolments, waiting lists, vacant seats and conversion data.
  • Collaborate with School Principal/CEO, SLT and other members to develop and implement enrolment strategies.
  • Maintain and create files for all new applicant, new students, current student, exiting students and alumni.
  • Be fully versed in all rules and regulations of Ministry of Education and other relevant governing bodies.
  • Ensure GEMS policies, procedures and codes of conduct are followed at all times.
  • Perform other duties as requested by direct and dotted reporting line managers/supervisors.
  • May be required to work beyond typical work day and work week particularly in new or start up schools.

Expected Qualifications

  • A college Degree from a reputed university is desirable (BA or BSc).

Expected Experience

  • A minimum two years in a customer service focused role.
  • Proven success with meeting sales targets is mandatory.
  • Relationship management experience – able to build and influence professional relationships.
  • Effective communicator (written and spoken).
  • Interpersonal skills, able to operate in a diverse environment.

Job Specific Knowledge & Skills

  • Solid time management skills ability to multi task and cope with peaks of demand.
  • Advanced user of Microsoft Office and able to utilise technology well to present facts.
  • Able to manage a diverse team’s performance and relationships.
  • Analytical Thinking.

Additional Information

  • Start date: August 2026.
  • GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff.
  • A UK enhanced DBS or equivalent police check is a pre requisite for all appointments.

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