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Regional Head of Security & Operational Resilience – MEA

DHL
, UAE
Director
4 weeks ago
Security ManagementHealth & SafetyBusiness Continuity ManagementRisk ManagementCrisis ManagementCompliance
Free

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Security ManagementHealth & SafetyBusiness Continuity Management
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Job Purpose

  • The Regional Head of Security & Operational Resilience – MEA is responsible for leading and implementing the regional strategy for Security, Health & Safety (H&S) & Business Continuity Management (BCM) in alignment with global and divisional objectives.
  • The role ensures identification, assessment, and mitigation of risks to minimize exposure to people, operational, financial, and reputational risks, while ensuring compliance with customer and regulatory requirements.
  • The position plays a critical role in strengthening operational resilience, crisis preparedness and response, and maintaining strong relationships with regulatory authorities, law enforcement, and intelligence networks across the region.

Key Responsibilities

  • Develop and implement the regional Security & Operational Resilience strategy in alignment with global and divisional priorities covering AFR, OFR, IP, CDZ and Road.
  • Lead the implementation and continuous improvement of the ISO 45001 certified Health & Safety Management System (HSMS) across the region.
  • Ensure governance and consistent application of Security, Health & Safety, Business Continuity Management (BCM), Quality, and Environmental standards across all MEA countries.
  • Identify, assess, and manage regional risks (people, financial, operational, and reputational) and implement effective mitigation measures.
  • Respond to and escalate critical safety concerns raised by employees or management, ensuring timely and appropriate actions.
  • Define and deploy the regional security framework, policies, and standards to reduce incidents, claims, and losses.
  • Lead and coordinate the regional safety audit program, including planning, execution, reporting, and follow up.
  • Ensure compliance with internal policies, customer requirements, and external regulatory frameworks across the region.
  • Develop, implement, and track the annual Regional Safety Plan in alignment with global safety objectives.
  • Ensure accurate, timely reporting and analysis of incident and accident data across the region.
  • Establish and maintain a functional safety governance structure, including regional and country level safety committees.
  • Lead the implementation and governance of Business Continuity Management (BCM) and crisis management, including preparedness, response, and recovery.

Stakeholders

  • Internal Stakeholders: Regional CEO and MEA Leadership Team, Global Security & Resilience Function, Operations, Country and Station Managers, HR, Legal, Risk & Compliance Functions.
  • External Stakeholders: Customers and key accounts, Regulatory authorities (TAPA, aviation, maritime, HSE bodies), Law enforcement and intelligence agencies, Carriers, 3PL providers, subcontractors, Industry and certification bodies.

Key Skills & Competencies

  • Professional Competencies: Advanced risk management and mitigation expertise, Strong understanding of security, H&S, BCM, and regulatory frameworks, Crisis management and incident response leadership, Knowledge of logistics and supply chain operations (preferred).
  • Leadership Competencies: Ability to lead in a matrix organization and influence without authority, Strategic thinking with strong execution orientation, Strong decision making capabilities under uncertainty, Ability to drive change and grow culture across diverse geographies.

Now, here is what we need from you!

  • Significant experience in Security, Health & Safety, Business Continuity, Quality, Environmental Management, law enforcement, intelligence services, or relevant international organizations.
  • Proven experience in multi country or regional roles, ideally in logistics or complex operational environments.
  • Relevant certifications (e.g., NEBOSH, ISO, BCM, Security) are advantageous.
  • Stakeholder management and influencing skills.
  • Analytical and problem solving capabilities.
  • Strong communication and presentation skills.
  • Project and program management.

We offer

  • Opportunities in a global company where you can contribute your ideas and skills.
  • Possible further career development.
  • Competitive salary.

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