Customer Service Advisor
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Key skills for this role
About the Role
DHL is seeking a Customer Service Advisor to work under pressure in a fast-paced environment. The role requires good communication skills in English and Arabic, relationship building, and teamwork.
Key Skills for This Role
Responsibilities
- Provide customer service in a fast paced environment
- Adhere to policies and procedures
- Build relationships with customers and team members
Requirements
- Proven ability to work under pressure in a fast paced, time sensitive environment
- Sound educational background with knowledge of the Service Industry
- Good oral and written communication skills – English & Arabic preferable
- Tolerance for stress in a fast paced working environment
- Adheres to policies and procedures
- Possesses good relationship building and interpersonal skills
- Ability to effectively contribute as a team member as part of a busy team
Full Job Posting
Your Profile
- Proven ability to work under pressure in a fast paced, time sensitive environment
- Sound educational background with knowledge of the Service Industry, an added advantage
- Good oral and written communication skills – English & Arabic preferable
- Tolerance for stress in a fast paced working environment.
- Adheres to policies and procedures
- Possesses good relationship building and interpersonal skills
- Ability to effectively contribute as a team member as part of a busy team
Our Offer
- Strong career support in an international environment.
- Great culture and colleagues.
- Multifarious benefit program.
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