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Key skills for this role
Provide trauma‑informed, client‑centered, recovery‑oriented support
Collaborate with clients to set goals for wellness and housing stability
Co‑create individualized recovery plans focused on safety and achievable steps
Deliver 1:1 psychosocial intervention using evidence‑informed approaches
Facilitate or co‑facilitate recovery, wellness, and coping‑skills groups
Build clients’ life skills, confidence, self‑efficacy, and social connections
Respond to crises and work with internal teams to maintain safety
Support discharge and aftercare planning for successful transitions
Assist with day‑to‑day program operations (front desk, breaks, housekeeping, inventory)
Help clients navigate health, housing, income, and social service systems
Maintain strong relationships with external service providers
Advocate for equitable access and inclusion for all clients
Support clients with appointments, referrals, and understanding options
Participate in case consultations and collaborative service planning
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More from this employer
Calgary, CAN
Calgary, CAN
Calgary, CAN
Calgary, CAN
Calgary, CAN
Calgary, CAN
Calgary, CAN
Calgary, CAN
Calgary, CAN
Identify service gaps and recommend improvements
Maintain accurate, clear, timely, and objective case notes
Track client progress, service usage, and outcomes
Support data collection for program evaluation and funder reporting
Attend team meetings, supervision, and professional development
Contribute to ongoing program planning and improvements
Follow organizational policies, procedures, and ethical standards
Degree or Diploma in Social Work or Addiction Services, or a directly related degree in human services
Minimum 3 years’ experience working with individuals affected by gender-based violence, mental health, addictions, homelessness or housing instability and poverty
Specialized training in intervention models such as harm reduction and relapse prevention
Comfortable working directly with clients who may be in crisis or under the influence; able to maintain calm, professional and compassionate communication
Ability to administer Naloxone or other life-saving measures in case of an overdose or medical emergency
Proficiency with Microsoft Office, data systems and reporting tools
Required certifications upon hire: Brain Story Certification, Naloxone Administration, First Aid & CPR Level C and ASIST
If you want to change lives, we want to hear from you. Deadline: This posting will remain open until role is filled. Apply today by submitting your resume, cover letter, and salary expectations. Check out our website for more information about YW Calgary: www.ywcalgary.ca
YWCA Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.
Privacy statement: Personal information is managed in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws and we are committed to safeguarding your personal information. During the recruitment process personal information is collected for the purpose of people practice management. Privacy inquiries can be directed to the attention of the Privacy Officer at reply@mindfulworkplace.ca .
YWCA Calgary is a nonprofit supporting women and families through shelter, housing, counselling, childcare, and employment services.
Visit company websiteFull-time
Mid · 3+ years experience
Onsite
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