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Recovery Relief Worker - Fixed-Term
The Mustard Seed
Calgary, CAN
Contract, Temporary
Entry · 1+ years experience
Onsite
Discovered 3 weeks ago
Free
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MAJOR DUTIES AND RESPONSIBILITIES
- Connect with clients on an ongoing basis to assist in securing permanent, long-term housing. • Advocate on behalf of clients with landlords. • Build rapport with clients to support the achievement of goals identified in their goal plans. • Ensure that clients' daily needs are met by maintaining ongoing communication. • Provide an open and welcoming environment for clients to share their housing concerns and address their needs. • Assist clients in building skills for daily living through ongoing support and guidance. • Support the working relationship between the client and their support network. • Maintain clear lines of communication with external organizations serving the client. • Collaborate with internal Mustard Seed services to provide comprehensive wrap-around supports for the client. • Manage a client case load as assigned by the Recovery Supervisor. • Conduct wellness checks every 24 hours or as required, and provide first aid as needed. • Advocate on behalf of clients and ensure their needs are met. • Document client interactions, referrals, progress, and any changes in behavior. • Complete incident reports and daily logs in a timely manner. • Welcome and support volunteers and students. • Conduct security rounds. • Bring forward identified client risks or issues to the supervisor and colleagues to develop an action plan. • Support Property Management, Advocates, and Clinicians as needed. • Host events and groups, engaging in intentional interactions with clients to build rapport and foster community. • Contribute to the development and implementation of new groups as assigned. • Provide support to the Recovery Supervisor as needed. • Perform other duties as assigned.
MINIMUM QUALIFICATIONS AND SKILL
- S • Diploma or undergraduate degree in a related field. • Minimum of 1 year of experience working with marginalized individuals. • Strong communication skills and the ability to work effectively within a cross-functional team. • Ability to interact with a variety of individuals in a professional and empathetic manner. • Strong administrative and computer skills. • Proficient in conflict resolution and the ability to effectively manage residents in crisis situations. • A passion for being part of the movement to end homelessness in Alberta.
- WORKING CONDITIONS • As The Mustard Seed is a Christian ministry, we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith. • This role requires lifting, standing, and walking as part of the job responsibilities. • Moderate physical effort is required to successfully accomplish the essential job functions. • Moderate to high mental effort is required to successfully accomplish the essential job functions, including providing information, resolving discrepancies, and responding to highly intense situations. • Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may be in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive. o Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.
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