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betterteam

Receptionist (Russian Speaker)

Occidental Sharjah Grand
Sharjah, UAE
Full-time
Entry · 1+ years experience
Onsite
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Full Job Posting

  • Minimum 1 year of experience as a Receptionist or Front Desk Agent in a hotel.
  • Fluency in Russian and English is mandatory.
  • Excellent customer service and communication skills.
  • Ability to handle guest inquiries and resolve issues professionally.
  • Basic knowledge of hotel PMS systems is an advantage.
  • Ability to work flexible shifts, including weekends and holidays.
  • Welcome guests and provide efficient check-in and check-out services.
  • Handle guest inquiries, requests, and complaints in a professional manner.
  • Answer telephone calls and provide accurate information about hotel services.
  • Coordinate with other departments to ensure guest satisfaction.
  • Maintain guest records and process reservations as required.
  • Ensure a positive and memorable guest experience throughout their stay.
  • Salary will be discussed during the interview and will be based on experience and qualifications.

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