Receptionist (Arabic & English Speaker)
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Key skills for this role
About the Role
TRUELINE REPACKAGING SERVICES LLC seeks a professional Arabic and English speaking Receptionist for a hospital team. The role involves handling customer inquiries, managing appointments, answering calls, coordinating with clients, and providing administrative support with a high level of customer service.
Key Skills for This Role
Responsibilities
- Answer incoming phone calls, WhatsApp messages, emails, and customer inquiries in both Arabic and English
- Schedule and coordinate service appointments with clients and field technicians
- Maintain accurate customer records and update information in the system
- Follow up with customers regarding quotations, appointments, payments, and service feedback
- Handle customer complaints and inquiries professionally and efficiently
- Coordinate with the operations team to ensure smooth service delivery
- Prepare quotations, invoices, and other administrative documents as required
- Manage office reception and welcome visitors in a professional manner
- Assist in maintaining company records and filing systems
- Support marketing and customer engagement activities when required
Requirements
- Fluent in Arabic and English (Speaking, Reading, and Writing)
- Previous experience as a Receptionist, Customer Service Executive, Call Center Agent, or Administrative Assistant preferred
- Strong communication and interpersonal skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to multitask and work under pressure
- Professional appearance and positive attitude
- Excellent organizational and customer service skills
- 1 year of receptionist experience required
Full Job Posting
Job Overview
- We are looking for a professional and customer focused Arabic Speaking Receptionist to join a Hospital team.
- The ideal candidate will handle customer inquiries, manage appointments, answer calls, coordinate with clients, and provide administrative support.
Key Responsibilities
- Answer incoming phone calls, WhatsApp messages, emails, and customer inquiries in both Arabic and English.
- Schedule and coordinate service appointments with clients and field technicians.
- Maintain accurate customer records and update information in the system.
- Follow up with customers regarding quotations, appointments, payments, and service feedback.
- Handle customer complaints and inquiries professionally and efficiently.
- Coordinate with the operations team to ensure smooth service delivery.
- Prepare quotations, invoices, and other administrative documents as required.
- Manage office reception and welcome visitors in a professional manner.
- Assist in maintaining company records and filing systems.
- Support marketing and customer engagement activities when required.
Requirements
- Fluent in Arabic and English (Speaking, Reading, and Writing).
- Previous experience as a Receptionist, Customer Service Executive, Call Center Agent, or Administrative Assistant is preferred.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Ability to multitask and work under pressure.
- Professional appearance and positive attitude.
- Excellent organizational and customer service skills.
Preferred Qualifications
- Experience as Receptionist will be an advantage.
- Knowledge of CRM systems and customer management software.
Benefits
- Competitive Salary.
- Employment Visa.
- Medical Insurance.
- Professional Growth Opportunities.
Pay
- AED6,000.00 AED7,000.00 per month
Work Location
- In person
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