Receptionist and Office Administrator

Job Purpose

Job Responsibilities

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Screens and answers telephone as per Bloom standards and procedures and transmits and receives telephone messages to the concerned
• Keeps a safe and clean reception area by complying with Bloom procedures, rules, and regulations.
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
• Acts as first point of contract for courier services and if required, resolving shortcomings in courier services. Receive, sort, and distribute daily mail, deliveries, couriers
• Data stamps, sorts, and distributes incoming mail and messages
• Contributes to team effort by accomplishing related results as needed. Promotes and supports Bloom brand. Answers inquiries pertaining to Bloom services
• Maintaining the inventory of supplies and restock as needed
• Ability to multitask effectively in a fast-paced environment.
• Actively builds awareness of the brand guests
• Provides and ensures high-quality guest relations. Receives and resolves visitor complaints in a manner consistent with company policy
• Provides administrative and secretarial support to other departments if, and when required
• Adheres to all safety procedures and informs management of any unsafe condition
• Maintains a friendly, professional and approachable style to build relationships and work harmoniously with others at all times.
• Ensures payment of monthly courier bills are done on time and collection of personal courier charges is completed and submitted to the line manager for further processing Coordinates driver requirements and tasks in cooperation with the Office Manager Administration
• Manages a proper schedule of meeting room availability
• Ensures a proper meeting room set up and IT functionality ahead of each meeting scheduled
• Ensure availability of the office boys for tea and coffee service ahead of each meeting
• Organize the Administration department meeting, takes Minutes of the Meeting and ensures a timely distribution of the same.

Qualifications & Experience Requirements

• Diploma or Bachelor’s degree in Business Administration or a related field
• Bilingual candidates are preferred
• Minimum of 1–2 years of continuous experience in a similar role
• Strong interpersonal skills
• Good working knowledge of MS Office applications
• Excellent time management skills