Receptionist - Aesthetic Clinic
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Key skills for this role
Key Skills for This Role
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Key responsibilities
- Welcome and assist patients and clients professionally and in a friendly manner.
- Manage appointments, bookings, confirmations, cancellations, and rescheduling.
- Handle incoming calls, WhatsApp messages, and general inquiries.
- Explain basic information about clinic services, treatments, packages, and promotions.
- Coordinate appointments with doctors, therapists, and clinic staff.
- Maintain patient records and complete accurate data entry.
- Handle payments, invoices, and basic billing procedures.
- Follow up with clients about appointments and treatment packages.
- Maintain a clean, organized, and welcoming reception area.
- Support the clinic team with daily administrative tasks.
Requirements
- Previous experience as a receptionist or front desk executive is required.
- Experience in an aesthetic or medical clinic is preferred.
- Excellent English communication and customer service skills are required.
- A presentable, confident, and professional personality is required.
- Good computer and appointment-management skills are required.
- Ability to handle multiple clients and tasks in a fast-paced environment is required.
- Experience with clinic software, CRM, or WhatsApp communication is advantageous.
Pay
- Pay starts at AED 4,000 per month.
Workplace
- The work location is in person.
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