Receptionist & Admin
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Key skills for this role
About the Role
Responsibilities include front desk management, customer service, administrative support, and office management, requiring excellent communication and interpersonal skills.
Key Skills for This Role
Responsibilities
- Greet visitors and offer refreshments
- Answer, screen, and forward phone calls
- Receive, sort, and distribute mail and packages
- Schedule meetings and manage boardroom bookings
- Handle data entry, filing, photocopying, scanning, and faxing
- Assist with travel arrangements and hotel bookings
- Monitor inventory and order office supplies
- Maintain cleanliness and professional appearance of reception area
Requirements
- 2 3 years of experience in reception or administrative roles
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office
Full Job Posting
Role Overview
- The role involves front desk and customer service, administrative support, and office and facility management.
Front Desk & Customer Service
- Welcoming guests, offering refreshments, and ensuring they are connected with the correct employee
- Answering, screening, and forwarding phone calls
- Receiving, sorting, and distributing mail, couriers, and packages
- Responding to general questions from the public or clients in person, over the phone, or via email
Administrative Support
- Scheduling meetings, managing boardroom bookings, and coordinating appointments
- Handling data entry, filing, photocopying, scanning, and faxing
- Assisting staff with travel arrangements, hotel bookings, and preparing expense vouchers
Office & Facility Management
- Monitoring inventory levels, ordering necessary office supplies, and restocking
- Maintaining a clean, tidy, and professional appearance in the reception and common areas
- Point of contact for office maintenance issues or building management
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