Receptionist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Rixos Hotels is hiring a Receptionist for Rixos Premium Saadiyat Island in Abu Dhabi. The role involves check-in/out, guest services, cashiering, and reservations. Candidates should be proactive, professional, and committed to excellence in hospitality.
Key Skills for This Role
Responsibilities
- Register and process check in for all arrivals
- Handle guest check outs efficiently and professionally
- Update guest information into the computer after check in
- Perform cashiering duties, foreign exchange transactions, night audit tasks, and settlement upon departure
- Handle walk in counter reservations and process call in reservations when room reservations section is closed
- Provide friendly and courteous service, respond promptly to guest requests and inquiries
- Resolve guest complaints and liaise with departments for follow up
- Handle issuance of guest room key cards and ensure effective control for guest security
- Check and convey messages, mail, and packages to guests
- Assist at Information counter, Foreign Exchange, Night Audit, and Business centre as assigned
- Maintain knowledge of hotel rate codes, packages, segmentation, and discounts
- Handle safe deposit boxes in accordance with policies and procedures
Requirements
- Proactive and good judgement when dealing with challenging situations
- Professionalism and integrity
- Reliability and loyalty
- Commitment to quality and exceptional financial results
- Strong quality management and innovation concepts
Full Job Posting
Company Description
- Accor is a worldwide leader in hospitality, welcoming you as you are.
- Rixos Premium Saadiyat Island is a luxurious family resort on Saadiyat Island, Abu Dhabi.
Job Description
- Register and process check in for all arrivals.
- Handle guest check outs efficiently and professionally.
- Update guest information into the computer after a complete check in.
- Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.
- Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.
- Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.
- Handle issuance of guest room key cards and ensure effective control for guest security.
- Check and convey message, mail and package to Guests.
- Assist at the Information counter, Foreign Exchange, Night Audit and, Business centre, as and when assigned.
- Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.
- Handle safe deposit boxes in a accordance with policies and procedurres.
Qualifications
- Be proactive and use good judgement when dealing with challenging situations
- Act with professionalism and integrity
- Be transparent in your motives, methods and expected results
- Own mistakes and share your knowledge to prevent repetition
- Conduct business honestly & fairly
- Keep sensitive information confidential
- Follow through on commitments
- Work well both autonomously and within a team
- Display a positive, approachable attitude
- Spend time getting to know fellow employees and guests
- Support each other
- Committed to quality and exceptional financial results
Additional Information
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference through Corporate Social Responsibility activities like Planet 21.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Rixos Hotels
Kids Club Attendant
Abu Dhabi, UAE
Rixos Hotels is looking for an energetic Kids Club Attendant to create memorable experiences for children at their resort in Abu Dhabi. Responsibilities include organizing activities, supervising children, and ensuring a
Steward
Abu Dhabi, UAE
Rixos Premium Saadiyat Island is hiring a Steward to assist in back-of-house operations. Responsibilities include cleaning and sanitizing surfaces, keeping floors and work areas clear, and operating kitchen cleaning equi
Public Area Attendant
Abu Dhabi, UAE
Rixos Premium Saadiyat Island is hiring a Public Area Attendant to maintain exceptional cleanliness in public spaces. Duties include vacuuming, mopping, sanitizing, restocking supplies, and reporting maintenance issues.
Stewarding Supervisor
Abu Dhabi, UAE
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin
Room Attendant
Abu Dhabi, UAE
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin
Fitness Instructor
Abu Dhabi, UAE
Rixos Hotels in Abu Dhabi seeks an enthusiastic and certified Fitness Instructor to design and deliver group fitness classes, assess member fitness levels, and provide personalized coaching. The role requires creating a
Junior Sous Chef
Abu Dhabi, UAE
Rixos Hotels seeks an enthusiastic Junior Sous Chef to join the culinary team at Rixos Premium Saadiyat Island in Abu Dhabi. The role involves supporting food preparation, maintaining quality standards, and assisting in
Chef De Cuisine
Abu Dhabi, UAE
Rixos Hotels seeks an experienced Chef De Cuisine to lead culinary operations at Rixos Premium Saadiyat Island in Abu Dhabi. The role involves overseeing kitchen operations, mentoring staff, designing menus, and ensuring
Kids Club Attendant
Abu Dhabi, UAE
Steward
Abu Dhabi, UAE
Public Area Attendant
Abu Dhabi, UAE
Stewarding Supervisor
Abu Dhabi, UAE
Room Attendant
Abu Dhabi, UAE
Fitness Instructor
Abu Dhabi, UAE
Junior Sous Chef
Abu Dhabi, UAE
Chef De Cuisine
Abu Dhabi, UAE