Receptionist
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Key skills for this role
About the Role
Al Mira Real Estate is hiring a Receptionist with 1-3 years of real estate experience to manage incoming calls, greet clients, handle payments, and perform clerical duties. Requires strong communication skills and computer literacy.
Key Skills for This Role
Responsibilities
- Answer all incoming phone calls and direct them to the proper department accurately and in a timely manner
- Greet walk in clients ensuring prompt service
- Handle all calls for courier service in the absence of the courier dispatcher
- Accept/receive payments for services and balance daily cash reports
- Attend all mandatory in service training as required
- Order supplies as directed
- Maintain front office area to present a clean and professional environment
- Perform clerical duties as required or assigned
- Handle difficult internal and external customer relation issues with courtesy and professionalism
Requirements
- 1 3 years work experience in real estate industry
- Ability to answer incoming calls and direct to proper department
- Ability to greet walk in clients and ensure prompt service
- Ability to accept/receive payments and balance daily cash reports
- Effective oral and written communication skills
- Computer literacy
- Reliable and consistent attendance
- Arabic / English language (Preferred)
Full Job Posting
Job Overview
- Under general supervision, and in accordance with Company policies, procedures and guidelines, this position performs receptionist duties.
Responsibilities
- Answers all incoming phone calls and directs them to the proper department accurately and in a timely manner
- Greets walk in clients ensuring prompt service
- Handles all calls for courier service in the absence of the courier dispatcher as applicable
- Accepts/receives payments for services and balances daily cash reports, as applicable
- Attends all mandatory in service training as required by administration, as applicable
- Orders supplies as directed
- Maintains front office area to present a clean and professional environment
- Performs clerical duties as required or assigned, including report and/or items distribution as applicable
- Adheres to established safety, confidentiality, compliance and legal requirements
- Must have reliable and consistent attendance and comply with Company guidelines on attendance
- Performs other duties as assigned
- Handle difficult internal and external customer relation issues with courtesy and professionalism
Requirements
- Must have at least 1 3 years work experience in real estate industry
- Ability to work effectively with others and promotes positive working relationships
- Perform arithmetic operations quickly and accurately
- Understand meaning of words, ideas, associated with them and its appropriate and effective use
- Understand instructions, reason and make judgments independently
- Effective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy required
- Aware of customer needs; makes decisions with customer in mind; builds strong customer relationships.
- Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills.
- PROBLEM SOLVER: Uses data and logic to quickly find solutions to difficult challenges.
- Works effectively with others to accomplish goals.
- TECHNICALLY COMPETENT: Possesses and maintains the functional and technical knowledge and skills to successfully perform job.
- QUALITY CONSCIOUS: Delivers accuracy and precision in work products; mindful of technical requirements, rules, and standards.
Additional Information
- Job Type: Full time
- Ability to commute/relocate: Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
- Experience: receptionist: 2 years (Preferred)
- Language: Arabic / English (Preferred)
- Work Location: In person
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