Reception Manager - Chinese

Wynn Al Marjan Island

Ras Al Khaimah, UAE

Full-time

Mid-Senior

Onsite

Discovered 1 weeks ago

Front-of-house operationsRestaurant reservationsVIP guest managementGuest communicationEnglishSevenRooms

Apply

Free

Job Fit Check

Base Career helps you apply smarter for this job.

Ready to Scan

Key skills for this role

Front-of-house operationsRestaurant reservationsVIP guest management

Smart Apply

Full Job Posting

About Wynn Al Marjan Island

Wynn Al Marjan Island is an integrated resort in the UAE scheduled to open in 2027 in Ras Al Khaimah.

The resort is planned to include 1,530 rooms and suites, restaurants, lounges, bars, a theater, beach club, pools, spa, salon, shopping promenade, and events center.

About the Position

The resort is seeking a Reception Manager – Chinese Restaurant to join its Food and Beverage team.

Guest and Reception Operations

Manage pre-arrival communications, reservations, guest preferences, special requests, VIP arrangements, waitlists, walk-ins, and queue management.
Review guest profiles, coordinate special occasions, deliver personalised arrivals, and manage VIP, repeat, and high-profile guests.
Work with floor and culinary teams to optimise seating flow, occupancy, and guest waiting times.

Team Leadership and Service

Lead, schedule, coach, and develop the reception team in guest engagement, conflict resolution, system proficiency, and Forbes service standards.
Conduct daily briefings covering reservations, VIPs, special requests, service pacing, and anticipatory guest service.
Capture feedback, support service recovery and post-visit follow-up, and use guest insights to improve the experience.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

Reception Manager - Chinese

Job Fit Check

Role Overview

Key Skills for This Role

Full Job Posting

About Wynn Al Marjan Island

About the Position

Guest and Reception Operations

Team Leadership and Service

Apply for this job in 1 click

More jobs at Wynn Al Marjan Island

Steward - Main Kitchen

Sommelier - Italian & Seafood Restaurant

Sous Chef - Chinese Cuisine

Sous Chef - Dim Sum Production Kitchen

Shift Manager - Wynn Rewards

Representative - Wynn Rewards

Sous Chef - Steakhouse by Alain Ducasse

Sommelier - Delilah Supper Club Restaurant