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indeed

Reception Intern

Kavak
Dubai, UAE
Temporary
Intern
Onsite
Discovered 4 weeks ago
Microsoft WordMicrosoft ExcelMicrosoft PowerPointCRM/OMS systemsEnglish
Free

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Microsoft WordMicrosoft ExcelMicrosoft PowerPoint
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Job Overview

Kavak seeks a Reception Intern to greet customers, manage customer information, and support the sales team. The ideal candidate has good communication skills, a professional demeanor, and the ability to work in a busy environment.

Key Responsibilities

  • Welcome and greet every customer entering the showroom in a warm and professional manner.
  • Understand the purpose of the customer's visit and identify their basic requirements.
  • Direct customers to the appropriate Sales Agent or department.
  • Manage customer waiting areas and ensure customers are attended to promptly.
  • Register and maintain accurate customer information in the required OMS system.
  • Support the sales team by ensuring walk-in customers are assigned and attended to without delay.
  • Coordinate customer appointments, visits, and test drives with the sales team.
  • Maintain accurate records of showroom visitors and customer interactions.
  • Assist in collecting and updating customer profile information.
  • Follow up internally to ensure no showroom customer is left unattended.
  • Support the Sales and Customer Experience teams with daily administrative activities.
  • Maintain a professional and welcoming reception area always.

Requirements

  • Good communication and interpersonal skills.
  • Pleasant, confident, and professional personality.
  • Comfortable meeting and communicating with new people.
  • Positive attitude and willingness to learn.
  • Ability to remain calm and professional in a busy showroom environment.
  • Basic knowledge of Microsoft Word, Excel, PowerPoint, and CRM/OMS systems is an advantage.
  • Good English communication skills must to have, knowledge of additional languages is an advantage.

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