Finance and Insurance Agent
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Key skills for this role
Role Overview
KAVAK is seeking a customer-focused Finance and Insurance Agent.
The role manages the end-to-end finance and insurance journey and supports a seamless vehicle purchasing experience.
The position works with banks, insurance providers, sales teams, and internal stakeholders.
Key Skills for This Role
Full Job Posting
About KAVAK
KAVAK operates an e-commerce business for the purchase and sale of pre-owned vehicles.
The company is expanding across the GCC region and aims to transform the automotive market through technology, processes, and products.
Role Overview
KAVAK is seeking a customer-focused Finance and Insurance Agent.
The role manages the end-to-end finance and insurance journey and supports a seamless vehicle purchasing experience.
The position works with banks, insurance providers, sales teams, and internal stakeholders.
Responsibilities
- Manage the complete finance process from customer application through vehicle delivery.
- Evaluate customer profiles and recommend suitable financing solutions.
- Prepare and submit complete and accurate finance applications to banking partners.
- Follow up with banks to expedite approvals and LPO issuance.
- Present finance, insurance, and ancillary products clearly and consultatively.
- Achieve finance, insurance, and product penetration targets while maintaining a customer-first approach.
- Ensure compliance with internal policies, banking requirements, and regulatory standards.
- Build and maintain banking and insurance partner relationships.
- Work cross-functionally with Sales, Operations, Delivery, and Customer Experience teams.
- Stay informed about market trends, lender policies, financing programs, and insurance offerings.
Required Qualifications
- At least two years of experience in automotive finance, banking, or financial services.
- Strong knowledge of vehicle finance products, lending policies, and credit assessment.
- Solid understanding of UAE Central Bank regulations and automotive finance compliance requirements.
- Experience working with multiple banking and insurance partners.
- Excellent communication, negotiation, and relationship-building skills.
- Strong organizational skills with the ability to manage multiple cases simultaneously.
- Customer-focused and results-driven mindset.
- Proficiency in Microsoft Office and CRM systems.
Preferred Qualifications
- A bachelor's degree in Business Administration, Finance, or a related field is preferred.
- Previous experience with a UAE bank handling auto finance or within an automotive Finance and Insurance department is highly preferred.
- Experience with UAE automotive financing products and banking policies is preferred.
- Understanding of AECB reports, loan structuring, and automotive insurance products is preferred.
- Established relationships with UAE banks or financial institutions are an advantage.
Benefits
- Competitive salary with performance-based incentives.
- Professional growth and career development opportunities.
- Collaborative, fast-paced, and dynamic work environment.
- Continuous learning and development opportunities.
- Opportunity to work with leading banking and insurance partners in the UAE automotive industry.
Employment Type
- The position is full time.
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