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Key skills for this role
Lead and oversee the configuration and setup of new client billing accounts, ensuring full operational readiness and accuracy.
Partner with cross-functional teams (Engineering, Credentialing, Eligibility, Finance) to ensure seamless onboarding and payment setup.
Maintain and evolve documentation for onboarding, configuration, and customer contract updates.
Own and maintain the Price Book, ensuring accuracy across all billing and payer setups.
Lead and complete billing testing to validate configurations and prevent downstream issues.
Interpret and apply eligibility, benefit, and coding details (CPT, HCPCS, ICD-10) to ensure compliance and precision in all setups.
Serve as a key contributor in scaling implementation processes—developing documentation, recommending automation, and improving workflows.
Serve as a subject matter expert (SME) for front-end RCM processes and system integrations.
Oversee and manage Data and Charge Entry contractors and FTEs supporting team direction and deliverables
Lead small-to-medium process improvement projects focused on automation, accuracy, and scalability.
Drive enhancements across platforms such as Athena, Zuora, and Salesforce, ensuring downstream billing logic remains accurate.
Mentor and support junior team members and contractors, sharing institutional knowledge, reviewing work, and modeling effective communication and problem-solving.
Communicate proactively, constructively resolving differences and aligning stakeholders through documentation, clear updates, and collaborative planning.
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Within your first 90 days at Virta, you will:
Master navigation and daily use of core RCM platforms (Athena, Zuora, Spark, Salesforce, JIRA).
Gain deep expertise in billing requirements for Virta’s key client and payer accounts.
Begin leading and providing directional prioritization to the Charge Entry team.
Lead or co-lead process improvement efforts focused on data integrity and reporting structure development.
Collaborate with cross-functional partners to resolve system inefficiencies and ensure end-to-end process alignment.
Build strong relationships with Data and Charge Entry contractors, establishing alignment on workflows, expectations, and deliverable quality.
Document and share best practices to strengthen the team’s overall knowledge base.
Virta’s company values drive our culture, so you’ll do well if:
You put people first and take care of yourself, your peers, and our patients equally
You have a strong sense of ownership and take initiative while empowering others to do the same
You prioritize positive impact over busy work
You have no ego and understand that everyone has something to bring to the table regardless of experience
You appreciate transparency and promote trust and empowerment through open access of information
You are evidence-based and prioritize data and science over seniority or dogma
You take risks and rapidly iterate
Is this role not quite what you're looking for? Join our Talent Community and follow us on Linkedin to stay connected!
Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $59,000-$76,500/year. Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers .
As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.
As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco.
Clinical roles: We currently do not hire in the following states: AK, HI, RI
Corporate roles: We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.
Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking; your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Ashby's AI Terms at https://www.ashbyhq.com/resources/terms-ai-features
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Private digital healthcare company providing nutrition-first virtual care for adults with diabetes, prediabetes, and obesity.
Visit company websiteJobs and hiring trendsUSD 59000-76500 yearly / year
Full-time
Senior · 3+ years experience
Remote
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