Rail Transit Supervisor

Position Duties

• Oversees the day-to-day activities and operations for an assigned portion of both mainline and yard territories with a focus on safety and on-time performance. Monitors, addresses, and thoroughly documents operator performance, on-time rail performance, service delays, emergencies, and facility concerns. Reacts quickly and utilizes appropriate personnel, both internal and external, to come to a safe and efficient resolution of all special events, service disruptions, and emergencies. Coordinates with LRT Vehicle and Systems Maintenance to ensure that equipment is available to provide uninterrupted revenue service at all times. Coordinates with internal and external stakeholders to ensure planned and unplanned maintenance activities are safely executed. 80% of time is spent in a control center setting utilizing highly technical computer software to monitor and control train movement while communicating via 800mhz radio systems. 20% of time is spent working outside in a field support role, regardless of weather conditions. Works in a team-centered technical environment; to be successful in the position, individuals must be capable of high mental concentration, work well under stress, and have a strong multi-tasking ability.
• Oversees the day-to-day activities and operations for an assigned portion of both mainline and yard territories with a focus on safety and on-time performance.
• Monitors, addresses, and thoroughly documents operator performance, on-time rail performance, service delays, emergencies, and facility concerns.
• Reacts quickly and utilizes appropriate personnel, both internal and external, to come to a safe and efficient resolution of all special events, service disruptions, and emergencies.
• Coordinates with LRT Vehicle and Systems Maintenance to ensure that equipment is available to provide uninterrupted revenue service at all times.
• Coordinates with internal and external stakeholders to ensure planned and unplanned maintenance activities are safely executed.
• 80% of time is spent in a control center setting utilizing highly technical computer software to monitor and control train movement while communicating via 800mhz radio systems.
• 20% of time is spent working outside in a field support role, regardless of weather conditions.
• Works in a team-centered technical environment; to be successful in the position, individuals must be capable of high mental concentration, work well under stress, and have a strong multi-tasking ability.

Minimum Qualifications

• Any of the following combinations of experience in transit, transportation, operations, emergency services, fast paced or high-pressure environments or closely related field and completed educational degree in Business Administration, Transportation, or closely related field with one (1) year of verifiable lead or supervisory experience: High school diploma/GED with seven (7) years of experience including one (1) year of verifiable lead or supervisory experience. Associate degree with five (5) years of experience including one (1) year of verifiable lead or supervisory experience. Bachelor’s degree or higher with three (3) years of experience including one (1) year of verifiable lead or supervisory experience. What additional skills and experience would be helpful in this job (desired qualifications): Experience working in a Control or Dispatch center. Experience working in an organization that operates 24 hours a day and 7 days a week. Strong leadership skillset. Demonstrated ability to promote and support an equitable, positive, and respectful work environment that values cultural diversity among all employees. License Requirement : Must have a valid driver's license and an acceptable driving record. Must maintain valid DOT/medical qualifications. Metropolitan Council Employees Only: Successful completion of any one of the following four Metropolitan Council Leadership/Supervisory training programs will substitute for lead/supervisory experience. You must attach your certificate(s) as proof of completion of the program to your application. Only completion of one of the four programs listed below will substitute credit (6 months or 1 year) for lead/supervisory experience. Metro Transit Leadership Academy = 1 year Project Management Development Program (12-month session) = 1 year Project Management Development Program (6-month session) = 6 months Four Learning Institute Certificates - You must obtain all four certificates listed below to receive credit for 6 months supervisory experience. Leading Self-Personal Effectiveness Certificate Leading Self-Communication Certificate Leading Self-Business Skills Certificate Leading Others-Preparing for Supervisor Certificate What knowledge, skills and abilities you should have within the first six months on the job: Skilled in the use of computer applications and the ability to transfer data between software applications with multiple applications open simultaneously. Ability to efficiently document needed information through the use of keyboarding/typing. Ability to operate multi-channel Metropolitan Council radio systems. Ability to read, analyze and interpret documents such as safety rules, technical procedures, operating and maintenance manuals. Ability to write reports, operating procedures, inter-departmental correspondence. Ability to speak effectively before groups of customers and employees. Ability to carry out assigned duties in a highly charged and stressful environment for significant periods of time. What you can expect from us: We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area. We encourage our employees to develop their skills through on-site training. We provide a competitive salary, excellent benefits and a good work/life balance. More about why you should join us!
• High school diploma/GED with seven (7) years of experience including one (1) year of verifiable lead or supervisory experience.
• Associate degree with five (5) years of experience including one (1) year of verifiable lead or supervisory experience.
• Bachelor’s degree or higher with three (3) years of experience including one (1) year of verifiable lead or supervisory experience.
• Experience working in a Control or Dispatch center.
• Experience working in an organization that operates 24 hours a day and 7 days a week.
• Strong leadership skillset.
• Demonstrated ability to promote and support an equitable, positive, and respectful work environment that values cultural diversity among all employees.
• Must have a valid driver's license and an acceptable driving record.
• Must maintain valid DOT/medical qualifications.
• Leading Self-Personal Effectiveness Certificate
• Leading Self-Communication Certificate
• Leading Self-Business Skills Certificate
• Leading Others-Preparing for Supervisor Certificate
• Skilled in the use of computer applications and the ability to transfer data between software applications with multiple applications open simultaneously.
• Ability to efficiently document needed information through the use of keyboarding/typing.
• Ability to operate multi-channel Metropolitan Council radio systems.
• Ability to read, analyze and interpret documents such as safety rules, technical procedures, operating and maintenance manuals.
• Ability to write reports, operating procedures, inter-departmental correspondence.
• Ability to speak effectively before groups of customers and employees.
• Ability to carry out assigned duties in a highly charged and stressful environment for significant periods of time.

What you can expect from us

Other Qualifications

• Union/Grade: Transit Managers and Supervisors Association / Grade G FLSA: Non-exempt Safety Sensitive : Yes, subject to DOT random drug testing What your work environment will be: Work is performed in a call center/control center environment and in the field of rail operations. Requires conducting field inspections and off-site duties as required. Position has exposure to working near moving parts, fumes and airborne particles, outdoor weather conditions and vibration. Requires travel between primary work site to other sites. Must be flexible with the ability to work varying shifts, weekends, and holidays. Physical Requirements: Walk and stand for up to 8 hours per day. Sit up to 8 hours per day. Climb in and out of rail cars at varying heights, up to 36". Kneels, squats, or bends up to 1 hour per day. Occasionally operate/throw various types of rail switches both mainline and yard. Must be able to lift and carry up to 50 pounds. Reach with hands and arms frequently below chest height and occasionally overhead. Able to speak clearly and concisely and be able to hear normal conversations, radio transmissions, telephone conversations, and ring tones. Must have adequate vision for reading documents and manuals and required computer work. Must be able to pass a mandatory D.O.T. physical with a color vision test, and a light rail "physical agility" test. Must pass Metropolitan Council alcohol/drug screen testing as outlined in Metropolitan Council policy #4-9-1, Drug Free Workplace. Ability to wear required safety equipment, including footwear, vest, protective eyewear and safety helmet. What steps the recruitment process involves: We review your minimum qualifications. We rate your education and experience. We conduct a structured panel interview. We conduct a selection interview. Once you have successfully completed the steps above, then: If you are new to the Metropolitan Council , you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation. If you are already an employee of the Metropolitan Council , you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position. This position involves access to Criminal Justice Information (CJI) as defined by the FBI CJIS (Criminal Justice Information Services) Security Policy. In accordance with section 5.12.1.1 of the FBI Security Policy, all applicants must agree to a state of residence and national fingerprint-based record check. If the result of the record check reveals criminal convictions, the nature and circumstances of those convictions will be reviewed by the Metropolitan Transit Police Department and/or the Minnesota Bureau of Criminal Apprehension to determine if access to Criminal Justice Information will be permissible. If it is determined that access to Criminal Justice Information would not be permissible, the candidate will no longer be considered for the position. IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration. The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us .
• Walk and stand for up to 8 hours per day.
• Sit up to 8 hours per day.
• Climb in and out of rail cars at varying heights, up to 36".
• Kneels, squats, or bends up to 1 hour per day.
• Occasionally operate/throw various types of rail switches both mainline and yard.
• Must be able to lift and carry up to 50 pounds. Reach with hands and arms frequently below chest height and occasionally overhead.
• Able to speak clearly and concisely and be able to hear normal conversations, radio transmissions, telephone conversations, and ring tones.
• Must have adequate vision for reading documents and manuals and required computer work.
• Must be able to pass a mandatory D.O.T. physical with a color vision test, and a light rail "physical agility" test.
• Must pass Metropolitan Council alcohol/drug screen testing as outlined in Metropolitan Council policy #4-9-1, Drug Free Workplace.
• Ability to wear required safety equipment, including footwear, vest, protective eyewear and safety helmet.
• We review your minimum qualifications.
• We rate your education and experience.
• We conduct a structured panel interview.
• We conduct a selection interview.

Benefits

• We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below: Guaranteed monthly retirement income through Minnesota State Retirement System pension fund Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan Two or more medical plans from which to choose, with employer contribution towards premiums over 80% Dental insurance, life insurance and vision insurance The following benefits are provided to all employees as part of working for the Council. You will have access to free: Well@Work clinic bus/rail pass valued at over $1200 per year parking at many job locations fitness centers at many job locations Employee Assistance Program extensive health and wellness programs and resources
• Guaranteed monthly retirement income through Minnesota State Retirement System pension fund Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan Two or more medical plans from which to choose, with employer contribution towards premiums over 80% Dental insurance, life insurance and vision insurance
• Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan Two or more medical plans from which to choose, with employer contribution towards premiums over 80% Dental insurance, life insurance and vision insurance
• Two or more medical plans from which to choose, with employer contribution towards premiums over 80% Dental insurance, life insurance and vision insurance
• Dental insurance, life insurance and vision insurance
• Well@Work clinic bus/rail pass valued at over $1200 per year parking at many job locations fitness centers at many job locations Employee Assistance Program extensive health and wellness programs and resources
• bus/rail pass valued at over $1200 per year parking at many job locations fitness centers at many job locations Employee Assistance Program extensive health and wellness programs and resources
• parking at many job locations fitness centers at many job locations Employee Assistance Program extensive health and wellness programs and resources
• fitness centers at many job locations Employee Assistance Program extensive health and wellness programs and resources
• Employee Assistance Program extensive health and wellness programs and resources
• extensive health and wellness programs and resources

Supplemental Questions