Quality & OpEx Lead

Key Responsibilities

• Systems Management, Audits & Compliance
• Administration of quality systems (ISO9001) and other related processes within Netafim Australia & New Zealand.
• Plan and implement the necessary actions to ensure that the company complies with the requirements of Netafim Australia Management System (NAMS) and any relevant national, international or customer specific standards.
• Determine and execute an internal audit schedule to maintain and increase awareness and use of NAMS whilst encouraging Management ownership and promoting the concept of Continuous Improvement
• Develop and implement, where necessary, EHS standards.
• Develop an understanding of Occupational Health & Safety legislation; comply with OH&S policies and procedures and participate in OHS activities as required.
• Management of Corrective Actions
• Control and promote the use of the Corrective Action System to report, investigate and correct identified issues across the business.
• Coordinate technical problem-solving efforts with relevant managers in response to customer complaints or requests.
• Respond to Incident Reports; investigate cause of product failure; check warranty conditions; report on IR statistics and QA KPI’s; liaise with Product Managers, vendors and as necessary conduct additional tests. This includes raising the necessary SAP notifications and follow up.
• Data Collection and Interpretation
• Collate and present all information required for MOR., This includes internal DPPM, Customer DPPM, COPQ and other metrics.
• Analyse information on scrap and determine if any improvements can be made to reduce waste.
• Assist Product Managers with product approval programs to achieve product acceptance and certification.
• Operational Excellence
• Drive an OpEx culture, through the implementation of Lean Six Sigma concepts throughout our sites
• With guidance from both the operations and quality leaders, lead the OpEx plan for the work site
• Lead the PDPR (Policy Deployment Process Review) with correlation to the site strategy (3-year plan and X-Matrix)