Quality Manager

Manage all aspects of the internal and external function of the Quality department.

Record and report all quality concerns, and all quality histories to management and production support personnel.

Offer assistance in all aspects of continuous improvement activities, quality planning, and customer satisfaction and supplier enhancement.

Include the following: Other duties may be assigned.

In each of the duties listed below the employee is expected to perform to the highest standards of quality, to strive for maximum customer satisfaction, and to continually look for ways to improve the methods, practices and procedures of this position.

Maintain a positive work atmosphere by acting and communicating in an effective manner with customers, clients, suppliers, and employees.

• Quality liaison between the company and the customer base.
• Plans, coordinates, and directs quality assurance programs designed to ensure continuous production of products consistent with established standards.
• Establishes and maintains Quality Assurance programs, procedures, and controls.
• Coordinates the Corrective Action needs by reviewing, reporting findings and making recommendations.
• Manages the maintenances of the internal quality functions within the area of Floor Support, Product Sampling, Rework, and Final Inspection.
• Manages the maintenance of the Gage Control Program and the Statistical Process Control Program.
• Manages the maintenance of the Production Books/Work Instructions placed in Plex.
• Ensures all products meet and/or exceed company quality standards.
• Oversees supplier auditing and qualification for new or proposed suppliers.
• Advises on installation and maintenance of inspection and testing procedures for raw materials, packaging materials, and finished products.
• Manages and coordinates the maintenance of the Quality System standards to the requirement of the Quality standards (IATF 16949).
• Manages and coordinates the Quality Management System.
• Documents all internal activities relative to Quality System standards and provides periodic status reports.
• Interfaces with company's managers and customers on questions and requirements reports relative to Quality System standards.
• Coordinates the updating and reporting of the quality measurable to management, supervision, and floor support.
• Participates in continuous improvement and assist in its implementation on an ongoing basis.
• Performs other miscellaneous duties as may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s Degree (B.A.) from four-year College or university; minimum of five years related experience and or training; or equivalent combination of education and experience.
• ISO and TS16949 background.
• Working knowledge of SPC and gage calibration methodologies.
• Working knowledge of GD & T.
• Working knowledge of CMM Technology.

• Effective communication and report writing skills.
• Good negotiation skills with customer-oriented attitude.
• Excellent analytical abilities to grasp the key points from complicated details.
• Good leadership capabilities to lead projects to successful completion.
• Basic knowledge of applicable software to infer statistical data.
• Familiarity with the tools, concepts and methodologies of quality management.

• General Safety.
• Quality System Awareness and Procedures.

The characteristics described below are representative of those encountered while performing the essential functions of this position.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing duties of this job, would occasionally be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls.

Must occasionally lift and/or move up to 40 pounds.

Employee may be required to climb stairs as needed to access various areas of the building.

Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

Overtime may be necessary as work load’s dictate.

This may include weekdays, weekends and/or holidays.

Job will generally be performed in an office environment, but may require travel to visit a customer’s facility and/or production facility.

Job requires dealing calmly and effectively with high stress situations.

Employees may be subject to random drug and alcohol testing under FAA regulations.

GNS North America is an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

**Unsolicited resumes or outreach from staffing agencies and recruiters will not be accepted.