Quality Engineer

We have an exceptional opportunity for a Quality Engineer to join our team in the Boxborough, MA facility.

This individual would have responsibility for the internal and external quality of their assigned mini-factory(s).

You will organize and execute on audit and compliance activities to ensure that our customer base receives the highest level of product quality.

You will work with a team of professionals utilizing a Continuous Improvement/Lean Manufacturing mindset to meet or exceed customer and corporate quality expectations.

• Provide Quality leadership to ensure we meet customer and Gems-Setra expectations by driving continuous improvement in key quality metrics.
• Utilize practical problem-solving techniques to lead team in root cause analysis and resolution of complex quality issues.

Utilize Ralliant Business System (RBS) tools to make process improvements.

Maintain and update procedures, processes, and documentation.

• Generate Engineering Change requests when finding drawing and BOM errors for corrections.
• Participate in and/or lead Daily Management and material review board (MRB) reviews.
• Initiate and complete product non-conformance reports (FAR, CAR, 8D) documentation for supplier defects. Maintain regular communication with supplier regarding quality expectations and swift resolution of issues and complaints.
• Manage containment actions for supplier issues including sorting, rework, and inspection.
• Track, analyze, and prepare countermeasures for factory quality issues such as rework and scrap.
• Plan and direct activities concerned with development, application, and maintenance of quality standards for manufacturing processes, material, and products.
• Utilize and maintain team PFMEA and Control Plan documentation. Lead team in RPN reduction actions.
• Support team for new product launches in the development of APQP documents (FMEAs, Control Plans, PPAPs).
• Perform internal audits of product and processes.
• Prepare and calculate daily and monthly KPI metrics for team analysis and action.
• Lead validation and risk reduction efforts for new products and processes.
• Facilitate customer and/or supplier audits and visits with team. Lead corrective actions as required from audits.
• Maintain ISO and customer regulatory requirements within team.

Bachelor of Science degree from four-year college or university required; engineering degree preferred.

• Excellent academic record (GPA: 3.0 minimum)
• 3+ years relevant experience in manufacturing environment; other engineering experience and/or internships will be considered
• Effective interpersonal skills
• Strong analytical and problem-solving skills
• Experience leading projects.
• Ability to read and interpret documents such as blue prints, regulations, and quality system related procedure manuals and standards.
• Ability to write routine reports and correspondence and the ability to speak effectively before groups of customers or employees of organization.
• Ability to work with mathematical concepts such as statistical process control, design of experiments, design for manufacturing, and six sigma problem solving methods.

• Experience with fabrication processes like welding, brazing, and machining preferred.
• Experience with automotive style quality expectations preferred.
• ISO 9001 and/or 13485 Lead Auditor certification

• Ability to travel domestically (<5%) to customer or supplier sites.

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