Quality Engineer-Automation, Manulife Bank Technology

Required Qualifications

• Minimum 3+ years building and maintaining automated test frameworks across web, API, and integration layers.
• Strong proficiency in JavaScript or TypeScript — demonstrated through hands-on Playwright test authoring, debugging, and framework maintenance, with sufficient depth to review and own AI-assisted output.
• Experience testing REST APIs — validating contracts, auth flows, error scenarios, and service integrations.
• Experience integrating automated tests into CI/CD pipelines — configuring PR gates, regression runs, and continuous feedback loops.
• Solid understanding of risk-based testing, defect lifecycle management, and root cause analysis.
• Experience writing acceptance criteria in a structured format (e.g. Gherkin) and translating them into automated test coverage.
• Has used AI tools (e.g. GitHub Copilot, ChatGPT, or similar) to produce test artifacts such as acceptance criteria, test cases, or automation scripts — with demonstrated judgment in reviewing and owning the output.
• Professional proficiency in English (written and verbal) required — this role involves authoring acceptance criteria, test plans, and collaborating with AI tools where clear written communication directly affects output quality.

Preferred Qualifications

• Post-secondary education in Computer Science, Engineering, Information Technology, or a related field — or equivalent professional experience.
• Experience contributing to and maintaining scalable test automation frameworks (e.g. Page Object Model, shared fixtures, service layer utilities).
• Experience with Java and testing Spring Boot services (e.g. unit, integration, contract testing).
• Familiarity with performance testing tools such as k6 or JMeter.
• Experience validating accessibility requirements against WCAG 2.x / AODA standards (e.g. axe-core, Deque).Experience with i18n/l10n test automation — including bilingual string key coverage, formatting validation (dates, currency), and detecting hardcoded strings.
• Exposure to application security testing — including authorization models, injection testing, and OWASP Top 10.
• Experience in banking, financial services, or other regulated industries — including audit trails, compliance controls, data privacy requirements, and test coverage traceability.
• Familiarity with Azure cloud services and cloud-based test environments.
• Experience contributing to a QE guild, shared framework, or cross-team quality practices.
• Professional certifications such as ISTQB, CSTE, or equivalent.

When you join our team

About Manulife and John Hancock

Manulife is an Equal Opportunity Employer

Salary range is expected to be between

• Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
• Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
• We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement .