Quality Control/Training Mgr (3697)

• Valid State of Florida Driver's License and a clean driving record.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; and uses reason even when dealing with emotionally charged topics.

Oral Communication Speaks clearly and persuasively in both positive and negative situations; listens attentively and requests clarification when needed; responds well to questions; demonstrates effective group presentation skills; and participates actively in meetings.

Written Communication Writes clearly and informatively; edits work for spelling and grammar; tailors writing style to meet audience needs; presents numerical data effectively; and can read and interpret written information.

Ethics Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; and upholds organizational values.

Planning/Organizing Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes and schedules tasks for others; and develops realistic action plans.

Professionalism Approaches others tactfully; reacts well under pressure; treats others with respect and consideration regardless of status or position; accepts responsibility for actions; and follows through on commitments.

Quality Demonstrates accuracy and thoroughness; seeks ways to improve and promote quality; applies feedback to enhance performance; and monitors work to ensure quality.

Safety and Security Observes safety and security procedures; determines appropriate action beyond established guidelines; reports potentially unsafe conditions; and uses equipment and materials properly.

Ability to read and interpret documents, including safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of the organization.

Ability to read, write, and communicate effectively in English.

Bilingual proficiency in Spanish is a plus but not required.

Strong math aptitude is essential.

Professional, upbeat, energetic, proactive, dependable, accurate, and takes pride in work.

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers to handle or feel objects, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear.

Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.