Quality Control Analyst, Mortgages
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Key skills for this role
About the Role
Neo Financial is hiring a Mortgage Quality Control Analyst to review residential mortgage files pre-funding, ensuring compliance with underwriting standards. The role requires 2+ years of residential underwriting or QC/QA experience and strong attention to detail.
Key Skills for This Role
Responsibilities
- Ensure each file complies with underwriting standards and guidelines prior to funding
- Perform pre funding review/audit of files and provide approval for funding or observations/findings to Underwriters or Mortgage Fulfillment Officers
- Ensure any findings have been corrected or addressed appropriately
- Ensure turnaround times, service levels and priorities are met for timely funding of files
- Provide collaborative feedback regarding interpretation of guidelines, policies, and procedures to the Underwriting team
- Make recommendations to management on Underwriting best practices to improve internal processes and procedures
Requirements
- 2+ years residential underwriting and/or audit or Quality Control/Quality Assurance experience in the residential mortgage industry
- Ability to thrive in a constantly changing environment and perform well in high volume, high intensity environment
- Strong problem solving skills and ability to proactively identify risks/issues and recommend solutions
- Strong team player, resourceful, proactive self starter
- Strong organizational skills with ability to manage multiple priorities and concurrent deadlines
- Clear understanding of Mortgage Lending regulations
- Strong communication skills (written and verbal)
- Proven ability to foster relationships and negotiate effectively with intermediaries
- Ability to understand financial statements and assess financial viability
- Self driven, motivated, able to work independently and in a team
- Highly organized with exceptional attention to detail/accuracy
- Post secondary degree or diploma is an asset
Full Job Posting
The Role
- Reporting to the Manager of Quality Control & Reporting, the Mortgage Quality Control (QC) Analyst is responsible for reviewing the quality of residential mortgage files prior to funding.
- The review is supported by established policies, guidelines, and procedures.
What You Will Be Doing
- Ensuring each file complies with the underwriting standards and guidelines prior to funding.
- Performing a pre funding review/audit of files and providing approval for funding or providing observations or findings to the Underwriters or Mortgage Fulfillment Officers.
- Ensuring any findings have been corrected or addressed appropriately.
- Ensuring turnaround times, service levels and priorities are met for the timely funding of files.
- Providing collaborative feedback regarding interpretation of guidelines, policies, and procedures to the Underwriting team.
- Making recommendations to the management of Strategic Initiatives and Quality Control on Underwriting best practices to improve internal processes and procedures.
Requirements
- Have 2+ years residential underwriting and/or audit or Quality Control/Quality Assurance experience in the residential mortgage industry.
- Ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment.
- Strong problem solving skills and the ability to proactively identify risks/issues and recommend solutions.
- Strong team player who is resourceful and a proactive self starter. Strong organizational skills with the ability to manage multiple priorities and manage concurrent deadlines.
- Have a clear understanding of the Mortgage Lending regulations.
- Have strong communication skills (written and verbal).
- Have the proven ability to foster relationships and the ability to negotiate effectively with intermediaries.
- Be able to understand financial statements and assess financial viability.
- Be self driven, motivated with the ability to work both independently and in a team environment.
- Be highly organized and have exceptional attention to detail/accuracy.
- Having a post secondary degree or diploma is an asset.
Total Rewards
- Strong base salary aligned with market ranges, with flexibility to tailor mix of cash and equity.
- Equity ownership for full time team members.
- Short term incentive plans (STIP).
- Flexible health benefits & life insurance.
- 21 Days PTO + stat holidays, and personal leave.
- Health & personal spending accounts.
- Wide variety of discounts through partner network.
- Access to early use of products and discounts on fixed term Neo mortgages.
- Parental top up & equity vesting during long term leave.
- Neo night events.
- Company wide huddles, and education.
Working At Neo
- Neo primarily collaborates in person across Calgary, Winnipeg, and Toronto offices.
- Successful candidates will be required to undergo a security screening, including a criminal records check and a credit check.
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