Quality Assurance Real Estate/ Arabic Candidates Only
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Key skills for this role
About the Role
Eliva Real Estate seeks a Quality Assurance Executive (Arabic speaker) to ensure accuracy and compliance of real estate leads and documentation. Responsibilities include lead distribution, quality monitoring, and CRM management.
Key Skills for This Role
Responsibilities
- Distribute incoming leads among sales team based on availability and performance
- Monitor and evaluate performance of marketing and sales teams through quality assessments
- Follow up on assigned tasks and ensure timely completion
- Reassign leads and tasks to optimize productivity
- Prepare reports on lead status, team performance, and QA metrics
- Monitor lead quality and ensure compliance with company standards
- Maintain accurate lead records in CRM system
- Conduct quality checks on lead handling and customer interactions
- Identify process improvement opportunities and recommend corrective actions
Requirements
- Arabic speaker (mandatory)
- Strong attention to detail and organizational skills
- Knowledge of real estate documentation and compliance
- Experience with CRM systems and Microsoft Office
- Previous experience in QA, Operations, or Real Estate Administration preferred
Full Job Posting
Job Overview
- Seeking a detail oriented Quality Assurance Executive (Arabic Speaker) to ensure accuracy, compliance, and quality of real estate leads and documentation.
Key Responsibilities
- Distribute incoming leads among the sales team based on availability, workload, and performance.
- Monitor and evaluate performance of marketing and sales teams through regular quality assessments and surveys.
- Follow up on assigned tasks and ensure timely completion.
- Reassign leads and tasks when necessary to optimize team productivity.
- Prepare ad hoc reports on lead status, team performance, and quality assurance metrics.
- Monitor lead quality throughout the sales process and ensure compliance with company standards.
- Maintain accurate lead records and reporting within the CRM system.
- Conduct quality checks on lead handling, customer interactions, and follow up activities.
- Identify process improvement opportunities and recommend corrective actions.
Requirements
- Arabic speaker (mandatory).
- Strong attention to detail and excellent organizational skills.
- Knowledge of real estate documentation, procedures, and compliance requirements.
- Experience working with CRM systems and Microsoft Office applications.
- Ability to collaborate effectively with cross functional teams.
- Excellent communication, analytical, and problem solving skills.
- Previous experience in Quality Assurance, Operations, or Real Estate Administration is preferred.
Benefits
- Competitive salary package.
- Career growth opportunities within a dynamic real estate company.
- Professional and collaborative work environment.
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