Quality Assurance Quality Control Supervisor
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Key skills for this role
About the Role
STAR SERVICES LLC is hiring a QA/QC Supervisor for an 8-month contract in Dubai. The role involves leading a quality assurance team, conducting site inspections, verifying bills of quantities, and ensuring property handover quality.
Key Skills for This Role
Responsibilities
- Liaise with the projects team to ensure resources are available for contractors
- Conduct frequent inspections on site to ensure QA engineers follow company policy and standards
- Guide QA engineers and consultants during pre inspections to achieve quality level requirements
- Ensure QA Engineers follow Standard Operating Procedures (SOP) to inspect units, prepare reports and Bills of Quantities (BOQ)
- Verify Bills of Quantities and snag list before sending to commercial team
- Ensure readiness of properties/project for handover and confirm property quality inspections before turnaround time
- Final check and confirmation of completed letters of sub contractors
- Conduct weekly meetings with project team and consultant to analyze weak points and delays
- Monitor attendance of outsourced QAs and review reports monthly
- Deal with escalated cases from clients and ensure client satisfaction
Requirements
- Bachelor’s degree
- 5 to 10 years of relevant experience in similar industries
- Proficiency in MS Office
- Master’s degree is a plus
Full Job Posting
Job Purpose
- Provides thought leadership and expertise to direct, guide, coach and manage the quality assurance team in order to optimize performance.
Key Accountabilities
- Liaise with the projects team to ensure the resources are available for the contractors to provide the maximum output.
- Conduct frequent inspections on the site to ensure the QA engineers follow the company policy and standards.
- Guide the QA engineers and the consultant during the pre inspections to achieve the quality level requirements for the company.
- Ensure the QA Engineers follow the Standard Operating Procedures (SOP) to inspect the units, prepare the reports and Bills of Quantities (BOQ).
- Verify the Bills of Quantities and snag list before sending it to the commercial team.
- Ensure readiness of the properties/project that are due for handover and confirm property quality inspections before the turnaround time.
- Final check and confirmation of the completed letters of sub contractors.
- Conduct weekly meetings with the project team and consultant to analyze the week points and delays, and form solutions for the issues.
- Monitor the attendance of outsourced QAs and review reports by the end of the month.
- Review and accept appointment requests booked by the clients from the CO. Living app
- Deal with escalated cases from clients and ensure client satisfaction.
- Provide periodic training to the QA engineers.
Qualifications & Experience
- Bachelor’s degree
- Master’s degree is a plus
- 5 to 10 years of relevant experience in similar industries
- Proficiency in MS Office
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