Quality Assurance Manager-Electronic Security - Dallas

• Deliver and reinforce Diversified installation standards, including training across termination, mechanical installation, and client interaction.
• Act as the primary escalation point for field issues, supporting timely resolution and maintaining project progress.
• Monitor onsite performance, productivity, and quality, providing feedback to support development and improve delivery outcomes.
• Lead QA/QC activities, including monthly reporting, issue tracking, and follow-up actions to ensure project compliance and completion.
• Provide onsite support for systems integration across access control, video surveillance, and intrusion detection systems.
• Ensure adherence to installation standards, governance, and quality assurance processes across all project phases.
• Support team development through mentoring, coaching, and structured growth planning.
• Oversee site safety, quality control, and ISO-related activities, ensuring compliance at all times.
• Verify site readiness, conduct surveys, and support commissioning to ensure successful system deployment.
• Collaborate with cross-functional teams to improve workflows, streamline delivery, and enhance operational effectiveness.
• Act as the onsite client escalation point and represent Diversified during project implementation.
• Oversee subcontractor performance, ensuring alignment with scope, quality, and safety expectations.
• Support internal training initiatives, including participation in Diversified Academy.
• Complete additional duties as required to support project and business objectives.

• High School Diploma or GED

• 3+ years’ experience in commercial construction trades and settings.
• 3+ years’ experience with Electronic Security Systems (ESS).
• Proficient in MS tools such as Excel, Word, etc.
• Demonstrated leadership and efficient workforce management skills.
• Proficient planning abilities for pre-installation preparations and materials coordination.
• Strong communication skills for 360-degree stakeholder engagement.
• Experience in document management and ensuring project scope adherence while prioritizing safety and quality.
• Proficiency in reading and interpreting technical drawings.
• Travel up to 25% of the time is required.
• Must possess a valid driver’s license in their state of residence.
• Ability to climb ladders and work from elevated platforms, and lift up to 30 lbs.

We believe great people deserve great benefits.

In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance:

• Multiple medical plan options to fit you and your family’s needs HSA & HRA company contributions
• HSA & HRA company contributions
• Dental coverage, including orthodontic benefits, and vision plans Company-paid benefits Basic Life, AD&D Short-Term and Long-Term Disability insurance Employee Assistance Program (EAP)

• Short-Term and Long-Term Disability insurance

• Generous paid time off — 3 weeks PTO plus company holidays and floating holidays
• 401k with company match
• Paid maternity leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services
• Commuter benefits
• And much more