QA Analyst

You are a highly motivated self-starter who enjoys solving problems, communicating clearly, and collaborating effectively with others across a variety of project environments.

This is an on-site role based in our office , as it requires regular hands-on access to the lab, hardware and other testing equipment that cannot be effectively supported in a remote environment.

In this role, you’ll

• Plan, design, and execute manual and automated testing for Oracle Retail and Jumpmind retail applications, ensuring software quality through functional, integration, regression, and end-to-end testing.
• Perform functional , regression, integration, performance and security testing across multiple systems and environments.
• Validate retail business workflows, system integrations, and end-to-end transaction processes.
• Identify , document, and track defects using tools such as Jira, collaborating closely with developers to ensure timely resolution.
• Contribute to test strategy development, test planning, and QA process improvements.
• Perform manual and automated testing and work with version control systems to support test execution, software releases, and continuous delivery.
• Prepare test reports, quality metrics, and release readiness assessments for project teams and stakeholders.
• Support end-to-end system validation, including integration with retail backend systems and external services.
• Assist with test automation initiatives, identifying opportunities to improve test efficiency and coverage.
• Collaborate with cross-functional teams to ensure consistent quality standards across retail applications and digital platforms.
• Contribute to knowledge sharing and QA best practices within the team.
• Maintain and support the office retail lab environment, including POS systems, peripherals, and testing hardware used for QA validation.
• Assist with lab setup, hardware configuration, and troubleshooting of retail equipment to support testing activities.
• Ensure lab systems are properly maintained and available for internal teams and remote testing support when needed.
• Provide hands-on support for remote teams requiring physical access to lab systems or hardware.
• Willing and able to travel to customer sites, both domestically and internationally, to support project implementations, testing, and customer engagements.