PT Supportive Housing Coordinator

Consistently show initiative and engage in creative problem solving.

Experience leading and/or guiding internal teams to accomplish shared goals.

Ability to take the lead on internal program development and projects.

Established relationships with community partners within the local social service sector

Reinforce a positive workplace culture and tone through your skilled verbal and written communication.

Keep interdisciplinary team informed of community opportunities and emerging trends related to best practices in housing stability.

Play a coordinating role on the team around duties such as apartment checks and pest management.

Comfort and familiarity with landlord responsibilities such as pest management, rent collection, and eviction prevention.

Work as part of an interdisciplinary team to provide direct and indirect support to residents, encouraging housing stability. These supports may include: medication administration, apartment checks, pest management protocols, community events, meal delivery, and other supports as necessary.

Support unit vacancies and turnover.

Support and welcome volunteers.

Assist in the orientation and support of staff, students and volunteers.

Keep apprised of new research and developments relevant to your role, through workshops, journals, websites, and literature. Transfer knowledge back to the team and residents in the most effective manner available.

Follow applicable regulations, policies and procedures.

Work collaboratively with Facilities, supporting and reporting maintenance needs to ensure upkeep of buildings and tenant units.

Maintaining a safe and healthy working environment

Upholding organizational policy and procedures

Using appropriate procedures when responding to emergency situations

Complete required safety checks and inspections as assigned.

Attending and participating in all required training to maintain and develop new skills

Other duties as required

Degree or diploma in a related field, or equivalent and related experience.

Experience working in mental health and/or addictions is beneficial with harm reduction approaches to substance use

Recent Police Vulnerable Sector Check (PVSC) with the information therein acceptable by Indwell to meet the operational requirements of the program- at one’s own cost

Current First Aid & CPR Certification from an approved provider that meets Ontario provincial standards or willingness to register for the training within 30 days of employment-reimbursement by Indwell

Demonstrated ongoing learning and experience around supporting diverse individuals and communities (i.e. cultural safety, anti-racist and anti-oppressive practice, etc.)

Experience working within a case management framework with individuals with serious mental illness, substance use, or other special needs.

A client centered approach, using trauma-informed strategies to support residents

A warm, sensitive and caring approach with a genuine interest in supporting a diverse population of people living with mental illness

Strong communication, listening, interview and assessment skills, as well as critical thinking and problem-solving abilities

Effective crisis intervention and conflict management skills

Ability to work effectively in a high stress environment, work independently, be flexible, organized, responsible and take initiative

Excellent written, verbal, time management and organizational skills

A commitment to interpersonal collaborative teamwork and care and continuous professional development

Familiarity with SPDAT/ the Ontario Common Assessment of Need is an asset

Committed to upholding and modeling the standards set out in the organization’s Mission Statement, Statement of Faith, Code of Conduct and other operating standards and policies

Vacation : 4% with 2% for HEAL time (sick and personal appointments) accumulated on each pay period

Onboarding Process: We provide an extensive onboarding process that includes virtual training, in person training and shadowing other staff.

Professional and Personal Development: We provide an Annual Spring Leadership Conference to grow professionally and a Fall Spiritual Nature Retreat to rest and recharge with co-workers. Trainings on topics related to the StrengthsFinder assessment, Indigenous Cultural Safety, 2SLGBTQIA+ Awareness, Non-Violent Crisis Intervention, First Aid, Naloxone Administration and Suicide Prevention. Plus, many more robust internal trainings that walk staff through the ins and outs of supporting those with complex needs.

Social Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings

As Indwell works to support diverse tenant populations, we are seeking to create a diverse work culture that closely matches the diversity of our communities with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our supports, services and employment are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.

Inspired to JOIN OUR TEAM? We invite you…

To APPLY: Please forward your cover letter and resume via our sister company website: www.indwell.ca/careers. We thank all for your interest; however, only those applicants that are being considered will be notified.

Indwell uses AI-assisted tools in the hiring process with human oversight where final employment decisions are made by people. We are committed to using these technologies in a manner that is fair and transparent.

Personal information submitted will be used only for employment opportunities within Flourish in accordance with the Freedom of Information and Privacy Act.

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process.