Property Staff Appraiser

Our Property Staff Appraiser plays a key role in supporting our Transportation claims organization by delivering accurate, timely, and defensible evaluations of real property damage. This position partners closely with Transportation adjusters to ensure every claim is supported with high‑quality estimating, clear documentation, and industry‑standard appraisal practices. This is an excellent opportunity for an experienced property claims appraiser who thrives in a fast‑paced environment and enjoys producing precise, professional estimates that drive fair and efficient claim outcomes.

Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.

Passionate claims professional who cares about the customer and their experience.

Empathetic. You exercise empathy and patience towards everyone you interact with.

Sense of urgency - at all times. That does not mean working at all hours.

Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.

Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.

Anti-status quo. You don’t just wish things were done differently, you act on it.

Conduct detailed evaluations of real property damage across a variety of loss types

Prepare accurate, defensible estimates using Xactimate

Support Transportation adjusters by validating scope, pricing, and repair methodology

Review contractor estimates for accuracy and alignment with industry standards

Document findings clearly and professionally to support claim decisions

Maintain a strong working knowledge of building materials, construction methods, and repair processes

Participate in calibration and quality sessions to ensure consistency across the appraisal team

Collaborate with internal teams to move claims toward timely resolution

Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role

Work toward reducing and eliminating all the administrative work from an adjuster role

Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.