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Key skills for this role
Personnel Management
• Manage high-quality on-site staff through implementation of effective recruitment, training, coaching and development programs
• Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews, corrective action reviews, and termination paperwork, in accordance with the Ontario Employment Standards Act (ESA) and applicable human rights legislation
• Direct the entire unit turnover process per Company policies and procedures
Strategic Leasing Management
• Effectively maintain product knowledge of the property and competitors through consistent evaluation of local market conditions and trends; ensure leasing staff develop similar knowledge
• Effectively show, lease, and move in prospective residents
• Direct efforts to implement sales and marketing plans that effectively maximize rental income and budgeted occupancy
Financial Management
• Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
• Develop yearly operating budgets/forecasts; accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner; be responsive and receptive to owners' needs, goals, and objectives
• Monitor the timely receipt and reconciliation of rent collections and ensure compliance with the Ontario Residential Tenancies Act (RTA) and any other applicable provincial tenancy legislation
Customer Service
• Manage resident retention and service request follow-up programs
• Monitor service request turnaround and ensure the responsiveness of the maintenance staff
Administration & Risk Management
• Accurately complete required reports as outlined in PeakMade policies and procedures, as well as additional reports requested by the owner and/or supervisor(s)
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Kingston, CAN
Kingston, CAN
Kingston, CAN
Kingston, CAN
Toronto, CAN
Toronto, CAN
, USA
, USA
, USA
• Perform apartment inspections monthly, as well as prior to move-in and at move-out
• Manage property risk effectively by communicating incidents and potential liabilities, and by maintaining compliance with applicable Ontario health and safety and accessibility requirements
• Regular onsite presence is an essential function of this position; working full-time in office is required
• Ontario Secondary School Diploma (OSSD) or equivalent is required; post-secondary education preferred
• Four (4)+ years of experience in property management required
• Two (2) years of campus student housing management experience preferred
• Proven ability to perform in all areas of property management, including people management, financial reporting, problem-solving, sales, maintenance, and resident relations
• Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts
• Excellent verbal and written communication skills
• Working knowledge of property management software; Entrata highly preferred
• Legally entitled to work in Canada *The anticipated pay range for this role is $90,000.00–$91,000.00 annually, with final compensation determined based on experience, skills, and internal equity.
• Parental leave top-up program supplementing Employment Insurance (EI) benefits, plus one year of diapers, on us
• Vacation and paid time off in accordance with, or exceeding, Ontario ESA minimum standards, plus 2 additional “Wellbeing Days”
• Wellness initiatives, health team competitions, and reward programs through our LiveWell Program
• Group Registered Retirement Savings Plan (RRSP) with Company match
• Employee Resource Groups
• Housing discount (varies by property)
• Mentorship program available
• Annual Leadership Conference
• Annual opportunity for Diamond Club Trip
• Commitment to leadership training and growth opportunities
• 10-Year Peakiversary Trip
• Additional rewards and recognition
PeakMade Real Estate is a North American real estate management company, headquartered in Atlanta with a growing presence across Canada, specializing in the management and development of off-campus student housing, multi-family, and build-to-rent communities. Our working environment is fun, collaborative, forward-thinking, and purposeful.
Private real estate services company managing multifamily and student housing communities and developing build-to-rent properties.
Visit company websiteJobs and hiring trendsCAD 90000-91000 yearly / year
Full-time
Mid · 4+ years experience
Onsite
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