Regional Manager - Student Housing

Maintain excellent customer relations through timely communication and solutions to customer concerns

Manage a high quality on-site team at each property through implementation of effective recruitment, training, motivation and development programs

Manage personnel issues through effective communication of expectations and timely progressive counseling as required to ensure peak performance of all employees

Effectively maintain product knowledge of community and competitive communities of each market through consistent evaluation of market conditions and trends. Ensure on-site staff develops similar knowledge

Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy

Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and proactively recommend appropriate strategies and adjustments

Establish and implement renewal and leasing goals for each property in portfolio

Responsible for setting rental rates in conjunction with the annual budget process. Present recommendations to executive leadership and owners as required

Evaluate and implement changes to rent/pricing strategies, and ensure websites and collateral materials are accurate and updated

Develop and maintain university relationships throughout the year, including ongoing meetings with university housing, resident life and financial aid office. Maintain contact as necessary on a weekly and monthly basis on university- affiliated properties to maintain a strong working relationship.

When authorized meet with clients, insurance adjusters, government agencies, code officials, tenant groups, et cetera, acting in the capacity of an authorized representative of the company.

Supervise, plan and implement annual Turn-related events for each property in portfolio; provide assistance and support as needed

Conduct quarterly property inspections to include curb appeal, workplace safety standards, office operations, maintenance operations, capital improvements, risk management issues, common areas and all other requirements as outlined in the Company policies and procedures