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Property Claims Adjuster, UK

Reserv
Remote, GBR
Full-time
Mid · 5+ years experience
Remote
Discovered 2 weeks ago
Free

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About the role

As a Property Claims Adjuster at Reserv, you'll manage a portfolio of property claims from first notification through to settlement, working across a mix of MGAs, carriers, and self-insureds. You'll own your claims end-to-end — investigating losses, setting reserves, making coverage decisions, and delivering a genuinely great experience to policyholders and brokers alike.

This isn't your average TPA role. Reserv's AI-powered tools take care of the admin so you can focus on the work that actually matters. You'll be part of a remote-first team that moves fast, thinks differently, and actively listens when adjusters say things could be done better.

What you'll do

Manage property claims end-to-end, from first notification of loss through to settlement

Built and maintain high-quality relationships with stakeholders, brokers, and policyholders, consistently meeting the service standards our clients expect

Prioritise and organise a varied caseload, working within system driven SLAs and workflows to keep claims moving efficiently

Communicate clearly and professionally - whether that's a coverage letter, a call with a claimant, or an update to a client

adapt quickly in a past-paced enviroment

Qualifications

  • Minimum of 5 years of experience in property claims in all or any of the following:
  • Commercial Personal Agriculture
  • Commercial
  • Personal
  • Agriculture
  • Business Interruption knowledge would be advantageous
  • Claims authority of £25,000 or more in current role
  • Awareness of current UK trends associated with Insurance and the wider market impacts
  • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
  • Curious and motivated by problem solving and questioning the status quo
  • Desire to engage in learning opportunities and continuous professional development
  • Willingness to travel for client and claims needs

Benefits

  • Generous health-insurance package with nationwide coverage
  • Pension plan with employer contributions
  • Competitive holiday / leave policy in addition to bank holidays – we want our employees fresh, healthy, happy, and energized!
  • Industry Qualifications paid by us (after a qualifying period)
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will

Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role

Work toward reducing and eliminating all the administrative work from an adjuster role

Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

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