Project Support Specialist - Microwave Program (Telecom)
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Key skills for this role
About the Role
Capgemini is seeking an experienced Project Support Specialist to provide structured support across microwave delivery programs in KSA. You will manage documentation, track rollout progress, coordinate acceptance and licensing, and ensure compliance across stakeholders.
Key Skills for This Role
Responsibilities
- Manage and maintain project documentation, trackers, acceptance records, and governance artifacts
- Monitor rollout progress, milestones, and deliverables across multiple workstreams
- Coordinate acceptance, licensing, and regulatory compliance activities with internal teams, customers, and authorities
- Enforce document control standards, governance processes, naming conventions, and approval workflows
- Support internal and customer audits by maintaining complete, accurate, and audit ready documentation
- Produce clear and timely program reports, milestone updates, compliance summaries, and management dashboards
- Collaborate closely with cross functional teams, including RAN, Transport, Core, and Field Operations
- Drive continuous improvement of project support processes, reporting standards, and governance practices
Requirements
- 10+ years of experience in telecom microwave project support, rollout governance, or PMO functions
- Strong expertise in documentation management and document control
- Proven experience in acceptance coordination and licensing management within telecom rollout environments
- Excellent program monitoring and reporting skills
- Strong governance, audit readiness, and compliance management capabilities
- Exceptional attention to detail
- Strong communication, stakeholder management, and collaboration skills
Full Job Posting
Your Role
- We are seeking an experienced Project Support Specialist to provide structured support across microwave delivery programs in KSA.
- The role is central to program governance, ensuring effective documentation management, rollout tracking, acceptance and licensing coordination, compliance monitoring, and data accuracy across all stakeholders.
Key Responsibilities
- Manage and maintain project documentation, trackers, acceptance records, and governance artifacts, ensuring all information is accurate, complete, version controlled, and accessible throughout the project lifecycle.
- Monitor rollout progress, milestones, and deliverables across multiple workstreams, proactively identifying risks and delays, escalating issues as required, and maintaining up to date status reports and dashboards.
- Coordinate acceptance, licensing, and regulatory compliance activities with internal teams, customers, and relevant authorities to ensure timely approvals and project progression.
- Enforce document control standards, governance processes, naming conventions, and approval workflows across all program records and documentation.
- Support internal and customer audits by maintaining complete, accurate, and audit ready documentation at all times.
- Produce clear and timely program reports, milestone updates, compliance summaries, and management dashboards, translating complex delivery data into actionable insights for stakeholders.
- Collaborate closely with cross functional teams, including RAN, Transport, Core, and Field Operations, serving as a central coordination point for documentation, governance, and reporting activities.
- Drive continuous improvement of project support processes, reporting standards, and governance practices to enhance delivery efficiency and compliance.
Your Profile
- 10+ years of experience in telecom microwave project support, rollout governance, or PMO functions, supporting large scale microwave, transport, or connectivity programs from initiation through acceptance and project closure.
- Strong expertise in documentation management and document control, including maintaining project trackers, acceptance records, compliance logs, governance artifacts, and delivery documentation.
- Proven experience in acceptance coordination and licensing management within telecom rollout environments, with a solid understanding of regulatory requirements, approvals processes, and compliance frameworks for microwave network deployments.
- Excellent program monitoring and reporting skills, with experience producing dashboards, milestone trackers, status reports, risk logs, and compliance summaries for senior stakeholders and customers.
- Strong governance, audit readiness, and compliance management capabilities, ensuring accurate, complete, and up to date project records aligned with quality and governance standards.
- Exceptional attention to detail, with the ability to manage large volumes of documentation and data across multiple concurrent workstreams while maintaining accuracy and timeliness.
- Strong communication, stakeholder management, and collaboration skills, with the ability to work effectively across cross functional teams, customers, and delivery partners.
- Experience in KSA or the wider Middle East telecom market is highly desirable, including familiarity with local regulatory requirements, operator expectations, and telecom delivery governance practices.
What You’ll Love About Working Here
- Digital campuses and academy — Our engineering academy offers more than 60,000 hours of training, as also our digital campus on GenAI, data or sustainability, support digital learning in the flow of work from awareness to expert certifications.
- Global Tech challenges — These aim to address world issues like climate change and biodiversity by applying technology for innovative solutions.
- Continuous feedback — We take a human centric approach to foster growth and performance. Our performance management tool GetSuccess enables continuous feedback, quarterly check ins with managers, and ongoing performance discussions.
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