Project Manager (Web and App)

At William Thomas Digital (WTD), we are on a mission to redefine what’s possible in personalized customer experience.

Our team brings together top talent across CRM, marketing automation, data, AI, creative tech, and customer journey design.

We’re platform-agnostic, relentlessly creative, and fiercely focused on outcomes.

We are currently seeking a Project Manager Web and App) to lead, plan and execute a variety of digital projects, ranging from website and app builds, to martech platform implementations and journey/automation builds to ongoing campaign execution.

As a Project Manager, you will be a key point of contact for our clients and lead a cross-functional team of subject matter experts ensuring that we deliver exceptional work to our clients, on time and on budget.

• Manage multiple digital projects end-to-end, from discovery and solutioning to technical development and implementation.
• Structure and maintain project timelines; track deliverables efficiently.
• Manage to the project budget and Statement of Work. Contribute to the development of both.
• Identify risks, dependencies, and mitigation strategies. Propose solutions to address identified risks and ensure escalations are raised appropriately.
• Communicate proactively with account leadership about project timelines and updates, new client requests, and change requests.
• Manage peer-level client relationships as the primary client contact for all project inquiries and needs
• Contribute to an environment that fosters innovation, problem solving and knowledge sharing
• Lead the execution of QA and testing plans; actively participate in testing.

• 5+ years of project management experience; PMP or Certified Scrum Master designation preferred.
• Hands-on experience with website or app development and martech implementations (e.g. Salesforce Marketing Cloud or Salesforce Data Cloud) strongly preferred