Project Manager (Client Delivery)

Lead client-facing IT projects from kickoff through successful delivery, ensuring projects are completed on time, within scope, and aligned to business goals.

Serve as the primary point of contact for clients, building trusted relationships and guiding stakeholders through key decisions.

Develop and manage project plans, schedules, budgets, and milestones to ensure successful outcomes.

Coordinate cross-functional teams and vendor partners to drive execution and keep projects moving forward.

Identify and manage risks, dependencies, and scope changes while maintaining project momentum and accountability.

Facilitate project governance through status reporting, issue resolution, and change management processes.

Oversee client onboarding and the seamless transition of completed projects into managed services support.

Ensure deliverables meet contractual commitments, quality standards, and client expectations.

Maintain accurate project data to support forecasting, resource planning, utilization, and portfolio reporting.

Champion continuous improvement by contributing to project management best practices, tools, and delivery methodologies.

Exceptional client relationship and stakeholder management skills, with the ability to communicate confidently with technical teams, business leaders, and executives.

Proven track record of successfully leading client-facing projects from initiation through completion.

Strong ability to balance business objectives, client expectations, and technical requirements.

Excellent organizational, prioritization, and time management skills in a fast-paced environment.

Strong problem-solving and decision-making abilities, with a proactive approach to managing risks and challenges.