Project Manager

Lead internal operational and compliance-related initiatives including:

FCA audit readiness

ISO 27001 programmes

Cyber Essentials certifications

PCI and safeguarding-related projects

Operational risk and control improvements

Work closely with Compliance, Risk, and Operations teams to ensure regulatory obligations are delivered effectively.

Identify project risks, governance requirements, and mitigation strategies.

Manage integrations with payment gateways, terminal providers, acquiring partners, and other payment technologies.

Coordinate delivery between internal engineering teams and external technology providers.

Ensure integrations are delivered to agreed scope, timelines, and operational standards.

Support the introduction of new payment capabilities and technologies into the VMS ecosystem.

Lead cross-functional projects related to:

Settlement and reconciliation

Transaction monitoring

Merchant onboarding and underwriting

Payment operations optimisation

Reporting and operational tooling

New payment capabilities and product launches

Drive continuous improvement initiatives across payment processing and operational workflows.

Develop and maintain project plans, RAID logs, stakeholder reporting, and implementation documentation.

Ensure operational readiness for launches, migrations, and strategic initiatives.

Proven experience managing complex, cross-functional projects with multiple stakeholders.

Strong organisational and programme management capabilities.

Experience coordinating technical, operational, compliance, and commercial workstreams simultaneously.

Ability to manage priorities in a fast-paced, scaling business environment.

Strong documentation, reporting, and stakeholder communication skills.

Excellent communication and relationship management skills.

Comfortable engaging with senior leadership, external partners, software businesses, and technical teams.

Commercially aware with the ability to balance operational delivery with business objectives.

Experience supporting go-to-market launches or partner enablement initiatives is advantageous.

Highly organised and execution-focused.

Commercially minded with strong operational awareness.

Comfortable operating autonomously in a high-growth environment.

Proactive problem solver with strong attention to detail.

Able to build strong working relationships across technical and non-technical teams.

Calm and structured under pressure.

This is an opportunity to play a central role in scaling a high-growth PayFac business within one of the world’s largest vertical software ecosystems. You will work on strategically important initiatives that directly impact revenue growth, operational scalability, compliance maturity, and partner success across the Vesta Software Group portfolio.

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.