indeed
Project Implementation Lead
Versaterm
Toronto, CAN
Full Time
Lead
1 weeks ago
Project ManagementPublic Safety SoftwareSystem ConfigurationWorkflow DesignSystem IntegrationStakeholder Management
Free
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Project ManagementPublic Safety SoftwareSystem Configuration
About the Role
Versaterm is seeking a Project Implementation Lead to drive the successful delivery of large-scale public safety software implementation projects. The role requires expert-level knowledge of the implementation lifecycle, public safety technology, and the ability to lead complex engagements autonomously.
Key Skills for This Role
Project ManagementPublic Safety SoftwareSystem ConfigurationWorkflow DesignSystem IntegrationStakeholder Management
Responsibilities
- Lead and oversee the delivery of complex, large scale, or high priority Versaterm implementation projects end to end.
- Define implementation approaches, delivery frameworks, and client engagement strategies for advanced or non standard deployments.
- Serve as the senior client relationship owner for flagship implementations, building executive level partnerships.
- Provide expert level guidance on public safety software configuration, workflow design, and system integration.
- Identify and resolve the most complex implementation challenges.
- Drive the development of implementation standards, tools, and methodologies that elevate team wide delivery quality.
- Mentor and coach senior and intermediate implementation staff.
- Partner with Sales, Product, and executive leadership on strategic pre sales pursuits, solution design, and organizational planning.
- Contribute to cross functional strategy discussions and represent implementation expertise in organizational forums.
- Perform other related duties as assigned.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field; advanced degree is an asset
- 8 10+ years of experience in software implementation, including leadership of advanced, enterprise scale, or multi phase projects
- Experience with Police Records Management Systems (RMS), especially Versaterm RMS, is strongly preferred
- Expert level knowledge of the full implementation lifecycle, system configuration, and public safety or government technology environments
- Proven ability to operate autonomously in ambiguous, high stakes delivery environments and influence outcomes across functions
- Exceptional communication, executive stakeholder management, and relationship building skills
- Track record of driving process improvement, methodology innovation, or delivery excellence initiatives
- Ability to travel to client sites as required by project needs
- Must be legally authorized to work in Canada and obtain and maintain a Reliability security clearance from the Government of Canada
Full Job Posting
The Company
- Versaterm is a PE backed, high growth SaaS company building a fully integrated platform across the entire public safety ecosystem.
- We've grown through strategic acquisitions and deep product investment.
- AI is central to where we're going, embedded as core infrastructure.
The Role
- The Project Implementation Lead is an expert level practitioner who drives the successful delivery of large scale and strategically significant Versaterm implementation projects.
- This role provides project leadership across complex, multi client or multi phase engagements.
What You Do
- Lead and oversee the delivery of complex, large scale, or high priority Versaterm implementation projects end to end.
- Define implementation approaches, delivery frameworks, and client engagement strategies for advanced or non standard deployments.
- Serve as the senior client relationship owner for flagship implementations, building executive level partnerships.
- Provide expert level guidance on public safety software configuration, workflow design, and system integration.
- Identify and resolve the most complex implementation challenges.
- Drive the development of implementation standards, tools, and methodologies that elevate team wide delivery quality.
- Mentor and coach senior and intermediate implementation staff.
- Partner with Sales, Product, and executive leadership on strategic pre sales pursuits, solution design, and organizational planning.
- Contribute to cross functional strategy discussions and represent implementation expertise in organizational forums.
- Perform other related duties as assigned.
What You Bring
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field; advanced degree is an asset.
- 8 10+ years of experience in software implementation, including leadership of advanced, enterprise scale, or multi phase projects.
- Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly preferred.
- Expert level knowledge of the full implementation lifecycle, system configuration, and public safety or government technology environments.
- Proven ability to operate autonomously in ambiguous, high stakes delivery environments and influence outcomes across functions.
- Exceptional communication, executive stakeholder management, and relationship building skills.
- Track record of driving process improvement, methodology innovation, or delivery excellence initiatives.
- Ability to travel to client sites as required by project needs.
- Must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance.
Security Clearance
- This position requires a security clearance from the Government of Canada.
- Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance.
- Obtaining and maintaining all required security clearances is a condition of employment.
Compensation
- Versaterm is committed to fair and equitable compensation.
- The starting salary will be dependent upon many factors, such as skills, experience, education, training, internal equity, market data, and business needs.
- Some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.
Equal Opportunity
- Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier free workplace.
- Accommodations are available upon request throughout all stages of the recruitment process.
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