Program Quality Engineer
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Key skills for this role
About the Role
General Motors seeks a Program Quality Engineer to deliver quality results for an assigned vehicle line from development to end of production. The role requires an engineering degree, at least 5 years of automotive experience, and skills in quality processes, problem-solving, and cross-functional collaboration.
Key Skills for This Role
Responsibilities
- Apply quality targets set with the Lead Program Quality Manager and execute plans to meet them
- Track Country Specific Requirements (CSRs), provide supporting data, and escalate when not met
- Support agreed fixes and recovery plans in global quality meetings
- Take part in Product Quality Readiness Reviews (PQRRs) and regional Start of Sales, supplier, hardware, and start of production reviews
- Identify and escalate risks, and confirm fixes are in place
- Execute the regional Captured Test Fleet (CTF) program end to end
- Carry out port of exit and port of entry inspections
- Support the Field Early Warning program and home team in country verification
- Support current vehicle lines in meeting quality targets (IPTV, CPV, customer satisfaction, warranty spend)
- Log and track issues in problem resolution systems and support status reporting
- Report all safety concerns through the established process
- Track fixes from source plants and platforms, and escalate delays
Requirements
- Engineering degree in mechanical, electrical, or equivalent discipline
- At least 5 years of relevant automotive experience with a bachelor’s degree, or 2 years with a master’s
- Solid automotive background in engineering, quality, service, or manufacturing
- Experience with quality processes and vehicle development process
- Proficiency in standard office software (Excel, Power BI, PowerPoint)
- Strong written, verbal, and presentation skills
Full Job Posting
The Role
- The Program Quality Engineer helps deliver quality results for an assigned vehicle line from development to end of production. Working under general supervision, the role applies established quality processes and exercises judgment within defined procedures. Also represent the customer’s voice throu
What You’ll Do
- Apply the quality targets set with the Lead Program Quality Manager and execute plans to meet them.
- Track Country Specific Requirements (CSRs), provide supporting data, and escalate when not met.
- Support agreed fixes and recovery plans in global quality meetings.
- Take part in Product Quality Readiness Reviews (PQRRs) and the regional Start of Sales, supplier, hardware, and start of production reviews.
- Identify and escalate risks, and confirm fixes are in place.
- Execute the regional Captured Test Fleet (CTF) program end to end (ordering, scheduling, shipping, tracking, software updates, issue resolution).
- Carry out port of exit and port of entry inspections.
- Support the Field Early Warning program and home team in country verification.
- Support current vehicle lines in meeting quality targets (IPTV, CPV, customer satisfaction, warranty spend).
- Log and track issues in problem resolution systems and support status reporting.
- Report all safety concerns through the established process.
- Track fixes from source plants and platforms, and escalate delays.
Your Skills & Abilities (Required Qualifications)
- An engineering degree in mechanical, electrical, or an equivalent discipline.
- At least 5 years of relevant automotive experience with a bachelor’s degree, or 2 years with a master’s.
- Reliability or service engineering experience is an advantage.
Knowledge
- A solid automotive background in engineering, quality, service, or manufacturing.
- Experience with quality processes and the vehicle development process, including production launch, part approval, quality assessment, customer audits, and warranty and customer survey measures.
Skills
- Comfortable with standard office software (Excel, Power BI, PowerPoint) and basic AI skills (e.g., dashboards and agents).
- Strong written, verbal, and presentation skills.
- Works well in cross functional and global teams and shares data quickly to drive improvements.
- Arabic language skills are an advantage.
- Familiarity with structured problem solving methods (Operational Excellence, Red X, Design for Six Sigma) is helpful.
Competencies
- Strong interpersonal skills and cross functional collaboration, regionally and globally.
- Motivated and self directed, with a “find it and fix it” mindset.
- Strong analytical and problem solving skills.
- Good planning, organization, and meeting support skills.
- Works independently with a strong customer focus.
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