Program Manager, Release & Delivery - ELN Platform

We are looking for a Program Manager to lead our release management and broader program delivery for the Dotmatics ELN Platform. This is a high-impact role that combines hands-on release execution with strategic program oversight, sitting at the intersection of planning, delivery, and cross-functional alignment. You will have the opportunity to have real influence over how program and release management operate across the business, gaining broad visibility across the organization, working with and presenting to stakeholders from engineering teams through to executive leadership, and supporting notable impact.

You will bring the operational precision of a release manager alongside the governance and rigor of a program manager, ensuring that releases are delivered with quality and consistency and that the wider program of work is well-planned with dependencies clearly visible. You will work closely with Engineering, Product Management, Quality Assurance, Customer Operations, Services, Marketing, and Sales, operating as a trusted collaborative and strategic partner with a clear, decisive voice across all stages of delivery.

Own the end-to-end release management process. Refine, lead, and continuously improve practices that deliver high-quality, timely releases. Champion a release culture aligned to business and customer objectives, and actively replace practices that do not serve those goals

Lead a core group of representatives from Product Management, Engineering, Quality Assurance, and Customer Operations through the release process from planning to external release, ensuring capacity and risk are part of the equation

Track, monitor, and drive execution of release plans with pace and accountability. Escalate and hold others accountable when needed

Define and maintain a clear release calendar. Provide timely updates on release readiness, risk, and post-release adoption metrics across all relevant audiences

Lead coordination of in-flight work across Jira (our system of record). Identify and mitigate release risk, flagging unrealistic plans early and ensuring alignment with Product Management and Services to support escalations and customer-specific builds

Align release artifacts across Product, Engineering, Marketing (including tier 1 and tier 2 launches), Sales (enablement), and Services (training)

Lead cross-functional release meetings and asynchronous processes as the definitive voice driving the holistic release process forward

Lead program-level planning and governance across the ELN Platform. Manage dependencies, milestones, and delivery roadmaps across multiple concurrent workstreams

Translate company and customer objectives into a clear execution strategy. Ensure teams understand priorities and how their work connects to broader business goals

Identify, track, and mitigate program-level risks and issues early. Escalate where needed and hold stakeholders accountable for resolution

Provide regular, audience-appropriate reporting to stakeholders from engineering teams through to executive leadership. Cover progress, risk, and strategic alignment

Support the rollout of Solution Area Initiatives. Play an active role in embedding this new operational model across the company as it is defined and scaled

Build and maintain strong relationships across functions. Practice influence without authority and drive alignment across a wide range of internal and external stakeholders

Champion agile delivery across the release and process. Align with and actively influence agile methodology to support effective product and engineering execution

Enable and coach product and engineering teams. Listen to day-to-day challenges and incorporate their input into how the teams plan and deliver

Apply a growth mindset. Embrace operational improvements and lead collaborative processes where team members feel heard and empowered

We are looking for people who have 10 + years of experience in program management and/or enterprise SaaS product release management. Agile SCRUM, Product Owner, SCRUM Master, or PMP certification is strongly preferred.

Background or relevant work experience in life sciences or scientific software

People management or mentorship experience

Total Rewards

Dotmatics utilises a national market-based approach to base pay benchmarking and pay band development. The candidate's final starting pay is based on job-related skills, experience, job specific qualifications & location. In addition to base salary, Dotmatics has implemented a total rewards strategy, which is the combination of compensation, benefits and recognition.

Certain positions are also eligible for variable pay; your recruiter will discuss the full compensation package details.

Other Total Rewards Offered

Private Medical

Wellness Benefits (Mental Health Apps and Fitness Perks)

Company-paid Life cover

EAP (Employee Assistance Program)

Pension/Retirement Plan

This is the range that we, in good faith, believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

Research shows us the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to apply — we’d love to hear from you.

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Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.